generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Club Houses » Clans & Guilds
Home Search
 

Re: Conversation with ROBLOX Customer Service employee, Danielle

Previous Thread :: Next Thread 
Delta150380 is not online. Delta150380
Joined: 17 Feb 2009
Total Posts: 246
17 Mar 2014 10:25 PM
*Original e-mail sent:

Hello Roblox Moderator(s)!

I come on behalf of the Roblox community to say that we are doing our best to assist your moderation team in cracking down on exploiters and other rule violators.

Below is a link to a video where the two exploiters are exploiting using some sort of application.
{Attached File}
------------------------------------------
*Reply from Danielle:

Hi there,

Thank you for your report. We take seriously all reports of users who are exploiting, hacking or otherwise violating our Terms of Service. Please remember that privacy rules do not permit us to share moderation actions taken against other accounts, but all accounts caught violating ROBLOX rules will be moderated.

When another user is breaking the rules on ROBLOX, the best way to let us know is to use the Report Abuse feature. There are red Report Abuse links all throughout the site. In games you can Report Abuse by clicking on "Menu" or clicking on the player in the player list.

You can still report a user even if they log off. Just put their user name in the "Comments" box that will appear when you click the Report Abuse buttons.

Please make sure to use the Report Abuse link on the chat or content that violates ROBLOX rules. Our moderators need to see the chat or content that is breaking the rules in the report.

We want everyone to enjoy their experience on ROBLOX. The Report Abuse buttons are the best way to let us know about rule-breakers and bad content. We have moderators online around the clock reviewing reports and helping to keep ROBLOX fun and safe for all players.

Thank you,

Danielle
Customer Service
ROBLOX
------------------------------------------
*My reply:

I would like to inform you that your Report Abuse button does not capture exploiting while in-game.

I would also like to state that no punishment has been inflicted on the Exploiters. It's not a surprise that everyone is exploiting (Speed, Animations) nowadays, because your Moderators are obviously incapable of doing their jobs correctly- and even when reported, your foolish Moderators fail to complete the simple task of banning them or the application in which they use to exploit.

Common applications include Cheat Engine (Something you apparently have never been capable of blocking, as each update enables users to continue exploiting), Fiddler2, and other applications I am certain you are aware of, but too lazy and/or incompetent to fix.

And please, save the automated message for careless reporters- I intend on assisting the ROBLOX community when and where needed, and I certainly do not require an automated response with your name signed, Miss Danielle.
Report Abuse
VassagoTheDefiler is not online. VassagoTheDefiler
Joined: 13 Dec 2009
Total Posts: 5440
17 Mar 2014 10:27 PM
Just become a minimod. Mkay
Report Abuse
EricRoach is not online. EricRoach
Joined: 15 Nov 2011
Total Posts: 11658
17 Mar 2014 10:27 PM
whoa dude
your reply was cold.
Report Abuse
Delta150380 is not online. Delta150380
Joined: 17 Feb 2009
Total Posts: 246
17 Mar 2014 10:27 PM

I forgot to mention: No punishment was given to the exploiters.
Report Abuse
Delta150380 is not online. Delta150380
Joined: 17 Feb 2009
Total Posts: 246
17 Mar 2014 10:30 PM

B1
Report Abuse
bohdan77 is not online. bohdan77
Joined: 10 Aug 2008
Total Posts: 7944
17 Mar 2014 10:30 PM
You don't really know the technical side sadly. Roblox has done a lot to fix exploiting. Also, you can't really block cheat engine.
Report Abuse
BioImperius is not online. BioImperius
Joined: 18 Apr 2012
Total Posts: 1417
17 Mar 2014 10:30 PM
...This is pathetic....Thanks for taking a stand though.
Report Abuse
Delta150380 is not online. Delta150380
Joined: 17 Feb 2009
Total Posts: 246
17 Mar 2014 10:34 PM

B2 Bomber ready for launch
Report Abuse
Sadcamp is not online. Sadcamp
Joined: 05 Nov 2010
Total Posts: 21729
17 Mar 2014 10:36 PM
you see, it's kind of invasion of privacy if roblox captures the applications running at the same time that the roblox client is running.

especially if they aren't informing us of it.

basically, NSA reloaded if roblox applies changes to capture processes running whilst roblox is running

screw it, i'm a penguin. i love c&g's faces.
Report Abuse
bohdan77 is not online. bohdan77
Joined: 10 Aug 2008
Total Posts: 7944
17 Mar 2014 10:37 PM
Sad, you could always but it in the tos no one ever reads. But it decreases performance so meh.
Report Abuse
Delta150380 is not online. Delta150380
Joined: 17 Feb 2009
Total Posts: 246
17 Mar 2014 10:42 PM
B to the 3
Report Abuse
DeathNightmare17 is not online. DeathNightmare17
Joined: 27 Mar 2012
Total Posts: 2246
17 Mar 2014 10:46 PM
that response
Report Abuse
Delta15038 is not online. Delta15038
Joined: 12 Feb 2009
Total Posts: 4296
18 Mar 2014 03:27 PM

Looks like they replied back:

Hi there,

Thank you for the follow up email. Our moderation team reviews every report that is made my users. They review the report and then take appropriate action against anyone caught violating the rules. In order for us to look into how users are exploiting, we need to be given detailed steps about what to do to make the exploit happen. We're always happy to take any information you have about how to exploit at this email address. We can forward it on to the departments that will review that information.

Thanks,

Danielle
Customer Service
ROBLOX

B
Report Abuse
hockeychris11 is not online. hockeychris11
Joined: 15 Oct 2011
Total Posts: 13486
18 Mar 2014 03:31 PM
lol they're bad.
Report Abuse
Cloudruin is not online. Cloudruin
Joined: 14 Mar 2012
Total Posts: 3752
18 Mar 2014 03:34 PM
o dang...

-Cloudruin
Report Abuse
Allocated is not online. Allocated
Joined: 25 Sep 2010
Total Posts: 26321
18 Mar 2014 03:36 PM
:o

♜ Allocated/RotomFreeze - For all your pharmaceutical needs
Report Abuse
deceptional is not online. deceptional
Joined: 20 May 2012
Total Posts: 18040
18 Mar 2014 03:37 PM
That animation exploit simply changes people's animations

However, you can swear too. But that's because you simply replace certain wordings to mean other things.
Report Abuse
Epiclzer35 is not online. Epiclzer35
Joined: 05 Oct 2012
Total Posts: 5722
18 Mar 2014 03:43 PM
owell
Report Abuse
deceptional is not online. deceptional
Joined: 20 May 2012
Total Posts: 18040
18 Mar 2014 03:45 PM
I don't think you can block fiddler unless you actually change how ROBLOX is rendered.

All fiddler does is change certain items into other items.
Report Abuse
USAFGeneral is not online. USAFGeneral
Joined: 11 Dec 2010
Total Posts: 10009
18 Mar 2014 03:47 PM
at least the second reply was *somewhat* relevant
Report Abuse
deceptional is not online. deceptional
Joined: 20 May 2012
Total Posts: 18040
18 Mar 2014 03:48 PM
I also think if you can try, you could probably change your health into unlimited health or even insert something.

Lol
Report Abuse
Qlix is not online. Qlix
Joined: 27 Feb 2010
Total Posts: 8738
18 Mar 2014 03:50 PM
why such a harsh reply
o_o
Report Abuse
deceptional is not online. deceptional
Joined: 20 May 2012
Total Posts: 18040
18 Mar 2014 03:53 PM
"why such a harsh reply"

DIDN'T YOU KNOW?


ALL KIDS ARE DISRESPECTFUL AS HELL TO OLDER PEOPLE
Report Abuse
HeroMaster is not online. HeroMaster
Joined: 23 Feb 2008
Total Posts: 21319
18 Mar 2014 03:57 PM
"ALL KIDS ARE DISRESPECTFUL AS HELL TO OLDER PEOPLE"

bots*
Report Abuse
AstantiVanhelm is not online. AstantiVanhelm
Joined: 09 Jul 2011
Total Posts: 6562
18 Mar 2014 04:08 PM
Mine seemed to go fine when I sent my detailed report against Bavaria. Didn't even get the auto "report abuse" message. Probably because of a pm conversation with Slingshot that I posted (which contained the bulk of the evidence)
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Club Houses » Clans & Guilds
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image