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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Developer products not earning money

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6EQUJ5 is not online. 6EQUJ5
Joined: 09 Aug 2013
Total Posts: 13
06 Mar 2014 11:16 AM
I made a developer product for my place that basically amounted to a donate button. I'm no good at scripting, so I found someone else's free-model donation jar and replaced every instance of their Developer Product ID with mine. For the sake of testing, I made the donation 1 ticket, brought in another account, and had them buy a copy of it (which gave me a purchase confirmation screen with both the name and icon of my donation product, confirming that it should have worked.)

Here's the interesting part: A few friends of mine have donated to me with that product, but I haven't earned any tickets from it. In the "money" tab, under "sales", I can clearly see four instances of people purchasing the item, but I had 298 tickets to begin with and I have 298 tickets now. The only thing I can think of was that the product wasn't finalized - the icon for it was still in "review pending" mode during all four purchases. Should I get my friends to try again now that it's not in review pending mode, or is something else the matter?
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6EQUJ5 is not online. 6EQUJ5
Joined: 09 Aug 2013
Total Posts: 13
06 Mar 2014 11:18 AM
...And yes, I'm aware I don't have Builders' Club. I'm hoping that's not the issue here, since I was able to create a developer product without it. (It'd be really cheap if my earnings were put "on hold" because I don't have BC...)
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Larney is not online. Larney
Joined: 19 Oct 2011
Total Posts: 19999
06 Mar 2014 11:30 AM
I'm not sure, I've not made any Developer products, but it may be faulty scripting, perhaps?
Also, 1 tix may have a 'tax' on it so that it wouldn't go through.
Try getting someone to donate like 100 tix, see if it works.

Їℕ✞∃ℛℜ☮ℬѦℕḠ‽
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6EQUJ5 is not online. 6EQUJ5
Joined: 09 Aug 2013
Total Posts: 13
06 Mar 2014 11:33 AM
Well, most of the other donations were 20 tickets. None of 'em went through.

I'm not sure about the faulty scripting; I'll have to try again with a bare-minimum nontaxable amount and the "official" sample product dispenser the admins pointed everyone to when they released dev products.
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6EQUJ5 is not online. 6EQUJ5
Joined: 09 Aug 2013
Total Posts: 13
06 Mar 2014 11:43 AM
And much to my dismay, the "official" one isn't working. Back to the one that actually brought up a purchase confirmation GUI, I suppose.
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6EQUJ5 is not online. 6EQUJ5
Joined: 09 Aug 2013
Total Posts: 13
06 Mar 2014 11:59 AM
Further adding to my dismay, I found another model that worked and modified it so it'd sell my product, which is currently at 2 tickets. Friend went in there, bought it, it shows up under my sales, but I still don't have any more money than I did before.
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Larney is not online. Larney
Joined: 19 Oct 2011
Total Posts: 19999
06 Mar 2014 12:17 PM
perhaps it's like paid access and only registers 3 days after?
not sure about this, you should contact info@roblox.com

Їℕ✞∃ℛℜ☮ℬѦℕḠ‽
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6EQUJ5 is not online. 6EQUJ5
Joined: 09 Aug 2013
Total Posts: 13
06 Mar 2014 12:19 PM
Oh, that could be it. I'll wait for a bit and see how things go.
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whyaname98 is not online. whyaname98
Joined: 22 May 2011
Total Posts: 3979
06 Mar 2014 12:56 PM
Roblox keeps the money of gamepasses for a while to make sure that they aren't scam and so that people can get their money back

#LogicMakesSense
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3dsonicdx is not online. 3dsonicdx
Joined: 06 Jul 2010
Total Posts: 654
06 Mar 2014 03:05 PM
Hahaha. It's been a couple of days for me, and I've earned 1k tickets and about 40 robux according to my sales page. In reality, they haven't given it to me yet.
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