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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Account Hack - amy hlep welcome

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legostarwars7862 is not online. legostarwars7862
Joined: 13 Oct 2011
Total Posts: 46
29 Dec 2013 05:47 AM
Hi - is anyone around that can help.

My son's account (parent typing) was taken over briefly by another user who took his Robux (c.3,000), by effectively buying things from the hackers user account, a list of VIP purchases then a 2700+ single purchase going to a C: ?

This same user also took ownership of a group from my son's account.

All of this is in the Money audit section and they are stating they were appointed new owner of the group so it's obvious who it is.

This same person also references that they are not a hacker in their profile description - which implies someone else has had issues with them and accused them of this.

I've sent a help request to Admin and reported the user for abuse but nothing back so far.
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legostarwars7862 is not online. legostarwars7862
Joined: 13 Oct 2011
Total Posts: 46
29 Dec 2013 05:49 AM
* any help welcome (even!!)
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Secula is not online. Secula
Joined: 02 Dec 2009
Total Posts: 10520
29 Dec 2013 07:55 AM
Only thing I can suggest is emailing info@roblox.com - Send them the email with the verified email.

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GraphicStudios is not online. GraphicStudios
Joined: 28 Nov 2013
Total Posts: 511
29 Dec 2013 08:43 AM
The support team are very picky about this stuff, just make sure to tell hime never give his pass out to ANYONE and all those websites to get free robux are scams. If you would like further info on how to keep your account save please message me.
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testtony12345 is not online. testtony12345
Joined: 26 Nov 2012
Total Posts: 4230
29 Dec 2013 10:32 AM
Hahaha the hacker messed up.He took over your sons group.He gave himself away.I'll report him.If you want more help pm me I may be able to help you.
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testtony12345 is not online. testtony12345
Joined: 26 Nov 2012
Total Posts: 4230
29 Dec 2013 10:33 AM
What your sons username and name of the group?
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GraphicStudios is not online. GraphicStudios
Joined: 28 Nov 2013
Total Posts: 511
29 Dec 2013 10:34 AM
Reporting dose not go far, talk to the support team instead.
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testtony12345 is not online. testtony12345
Joined: 26 Nov 2012
Total Posts: 4230
29 Dec 2013 10:36 AM
It still helps to report him.Also email rob lox with hackers username.
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GraphicStudios is not online. GraphicStudios
Joined: 28 Nov 2013
Total Posts: 511
29 Dec 2013 10:37 AM
I guess every little bit helps but emailing will definantly go the farthest.
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testtony12345 is not online. testtony12345
Joined: 26 Nov 2012
Total Posts: 4230
29 Dec 2013 10:38 AM
You can call roblox also must be 18+ older to call.
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tennisdude10 is not online. tennisdude10
Joined: 22 Sep 2013
Total Posts: 1056
29 Dec 2013 10:59 AM
I am sorry to hear that. Just call roblox help. Good luck ;-)
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ROBLOXINANUTSHELL is not online. ROBLOXINANUTSHELL
Joined: 25 Dec 2012
Total Posts: 1445
30 Dec 2013 11:31 AM
This is how to see what was taken from the account, and to have proof. 1. Click on the ROBUX/tickets button by the Logout button. Where it says Purchases, click that and select Sales. You will see all things taken from your account. Screenshot that, and attach it to an email to the support team at ROBLOX.
I hope everything turns out out okay, and make sure to email and call ROBLOX about this.
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tennisdude10 is not online. tennisdude10
Joined: 22 Sep 2013
Total Posts: 1056
31 Dec 2013 01:35 PM
Reporting does nothing. Roblox gets over 100 reports per minute i think.
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legostarwars7862 is not online. legostarwars7862
Joined: 13 Oct 2011
Total Posts: 46
01 Mar 2014 01:00 PM
I am the son. Everything is fine now the hacker was banned and I got everything back
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