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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Certain games refuse to start a new server:

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Alex4897 is not online. Alex4897
Joined: 06 Aug 2008
Total Posts: 14517
24 Feb 2014 12:40 PM
I've had this issue more than once. I try to join a game and it refuses to start a new server, it sits at that in-site loading screen with the annoying messages that flash up. It's done this to me on this account and on an alt of mine.

This game is currently doing it to me: http://www.roblox.com/Ultimate-Driving-II-Testing-place?id=54861567

If someone knows how to fix it then please help.

I am an eggspert in the eggcelent art of egg puns.
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Alex4897 is not online. Alex4897
Joined: 06 Aug 2008
Total Posts: 14517
24 Feb 2014 02:00 PM
I tried uploading my game to another slot and now that slot is doing it too.
http://www.roblox.com/Testing-place?id=54866588

Backdating the game doesn't change anything, it still refuses to start a server.

I am an eggspert in the eggcelent art of egg puns.
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Alex4897 is not online. Alex4897
Joined: 06 Aug 2008
Total Posts: 14517
24 Feb 2014 04:29 PM
halp

I am an eggspert in the eggcelent art of egg puns.
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Alex4897 is not online. Alex4897
Joined: 06 Aug 2008
Total Posts: 14517
24 Feb 2014 08:37 PM
srsly people.

I am an eggspert in the eggcelent art of egg puns.
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Alex4897 is not online. Alex4897
Joined: 06 Aug 2008
Total Posts: 14517
26 Feb 2014 03:41 PM
bawmp

I am an eggspert in the eggcelent art of egg puns.
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Policewings777ER is not online. Policewings777ER
Joined: 20 Dec 2012
Total Posts: 8152
26 Feb 2014 03:43 PM
Hi,


This is realted to the following bug. Developers will try to get it fixed shortly.
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Policewings777ER is not online. Policewings777ER
Joined: 20 Dec 2012
Total Posts: 8152
26 Feb 2014 03:43 PM
Sorry, related*
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michael613137 is not online. michael613137
Joined: 04 Oct 2009
Total Posts: 394
26 Feb 2014 03:46 PM
I was able to join, after i joined i just got a white screen. (Probely to big place)

Anyway, this is sorted out I believe 1 minute, since the warning just dissapeared.
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Alex4897 is not online. Alex4897
Joined: 06 Aug 2008
Total Posts: 14517
26 Feb 2014 03:47 PM
This is a completely different issue than the one that was brought to light today, I believe.

I am an eggspert in the eggcelent art of egg puns.
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michael613137 is not online. michael613137
Joined: 04 Oct 2009
Total Posts: 394
26 Feb 2014 03:49 PM
I've had this issue before, I wasn't able to start up a new server in my own places. You should try to close the game for 1-5 minutes then re-open it.


The issue we had brought to light today has been fixed btw.
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Alex4897 is not online. Alex4897
Joined: 06 Aug 2008
Total Posts: 14517
26 Feb 2014 03:50 PM
I'll try that and see if anything changes.

I am an eggspert in the eggcelent art of egg puns.
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Policewings777ER is not online. Policewings777ER
Joined: 20 Dec 2012
Total Posts: 8152
26 Feb 2014 03:51 PM
Hi,

To assist you further we need information on your game.

1. When did this start happening?
2. What did you do to try to fix this?


Please answer those questions so we can assist you further.
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Alex4897 is not online. Alex4897
Joined: 06 Aug 2008
Total Posts: 14517
26 Feb 2014 03:52 PM
1. two days ago
2. rq'd

I am an eggspert in the eggcelent art of egg puns.
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michael613137 is not online. michael613137
Joined: 04 Oct 2009
Total Posts: 394
26 Feb 2014 03:56 PM
Have you tried re-installing roblox?
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Alex4897 is not online. Alex4897
Joined: 06 Aug 2008
Total Posts: 14517
26 Feb 2014 03:57 PM
Reinstalling will not help at all considering it's the game slot that's broken.

I am an eggspert in the eggcelent art of egg puns.
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michael613137 is not online. michael613137
Joined: 04 Oct 2009
Total Posts: 394
26 Feb 2014 03:59 PM
The game slot is not broken, I've joined the game you said you couldn't join.
Try uninstalling roblox then install it from www.roblox.com/download
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Policewings777ER is not online. Policewings777ER
Joined: 20 Dec 2012
Total Posts: 8152
26 Feb 2014 04:16 PM
Try following Michael's Answer. If it doesn't work, email ROBLOX at info@ROBLOX.com.
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Alex4897 is not online. Alex4897
Joined: 06 Aug 2008
Total Posts: 14517
26 Feb 2014 04:32 PM
I've not had anyone visit the game in two days, since the problem arose. The game slot IS broken. Reinstalling is not going to solve a thing.

I am an eggspert in the eggcelent art of egg puns.
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michael613137 is not online. michael613137
Joined: 04 Oct 2009
Total Posts: 394
26 Feb 2014 05:22 PM
As I said, the game slot isn't broken.
I've joined the game about a hour ago and there was another guy in there.
Try to contanct roblox if this doesn't work.
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Alex4897 is not online. Alex4897
Joined: 06 Aug 2008
Total Posts: 14517
26 Feb 2014 06:06 PM
Dev Stats has recorded no visits since the 24th. And considering I had SEVERAL people complaining that the game was unjoinable, I have no reason to believe I should reinstall roblox.

I am an eggspert in the eggcelent art of egg puns.
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