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Re: Petition for Refunds: Virtual & Real

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ColorfulBrendon is not online. ColorfulBrendon
Joined: 28 Jul 2010
Total Posts: 23556
14 Feb 2014 03:44 PM
1. This isn't on the WNTS
2. I don't care if John Shedletsky said "No refunds." years ago. His voice does not represent the entire corperation.

Many people regret purchasing items whether they're hats or gears or anything, because that they're not what they seemed to be. Catalog Heaven isn't a reliable source of finding out what they do, because that that game is nothing but being loopkilled by people spamming gears (Specifically, JUST weapon gears)

So we should get a 50% refund if we get rid of our items. Audios, especially. I want to get rid of my 15 second audios because I uploaded full versions for less than half the price.


And when it comes to builders club membership, I believe that if WE WERE NOT banned (If you're banned you shouldn't get a refund) then while currently in a membership status (Such as lifetime OBC) and we decide that it was not worth it, we should have a refund relative to the amount of time remaining in our membership. For example, if you're halfway through 1 year of TBC, you would get half the money back.
Since lifetime never expires, we should get at least 75% of our money back.

If you don't support, please give a long, detailed reason as to why this would be a bad thing.

TL;DR:
We would get a refund relative to the amount we paid if we have an active membership status and would like to cancel it (If we're not banned though)
We would get half of our money back if we delete a virtual on-ROBLOX asset.
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thejunk101 is not online. thejunk101
Joined: 24 Apr 2011
Total Posts: 1301
14 Feb 2014 03:59 PM
Lel. It's not gonna happen because Shedletsky is most of the corporation.

"I thought you said this thread was awesome"
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Cethiron is not online. Cethiron
Joined: 17 Nov 2012
Total Posts: 306
14 Feb 2014 04:04 PM
A flaw you can do like a bunch of days of obc and then get most money back but I DO support
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Danieltck is not online. Danieltck
Joined: 05 Feb 2011
Total Posts: 4792
14 Feb 2014 04:17 PM
Actually John is.
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Frantuary is not online. Frantuary
Joined: 11 Jul 2012
Total Posts: 11315
14 Feb 2014 04:27 PM
lol
terms and conditions
which applies to everything
"1. All sales of Roblox products and services are final, including virtual items and currency.No refunds will be given, except in our sole and absolute discretion. If you believe an unauthorized charge was made under your account you agree to notify us immediately so that we may take appropriate action."

u betr folow me on the twitr or i'll rip your feet out @FrantuaryRBLX
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marblemaster is not online. marblemaster
Joined: 13 Mar 2010
Total Posts: 17031
14 Feb 2014 04:46 PM
Lol it's funny because it's on the Terms and Conditions that all sales are final
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ColorfulBrendon is not online. ColorfulBrendon
Joined: 28 Jul 2010
Total Posts: 23556
14 Feb 2014 06:52 PM
"Lel. It's not gonna happen because Shedletsky is most of the corporation."
Shedletsky is the creative director. He designs packages and hats with BrightEyes.

"Actually John is."
If anyone has total control of the company it's David.

"terms and conditions
which applies to everything"
Then my suggestion would request an updated version of the Terms of Conditions. Nothing in the WNTS says we're not allowed to request editing of the Terms & Conditions. Especially with the fact that the T&C refers to ROBUX as "ROBLOX Points" This isn't 06.
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marblemaster is not online. marblemaster
Joined: 13 Mar 2010
Total Posts: 17031
14 Feb 2014 06:53 PM
How about don't buy impulsively?
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ColorfulBrendon is not online. ColorfulBrendon
Joined: 28 Jul 2010
Total Posts: 23556
14 Feb 2014 06:58 PM
I'm not talking about impulsive buying, I'm talking about purchasing either memberships or virtual items - but there's been myriad times when people spent a lot of Robux on an item that they've been saving up for, because that the high price tag meant it would also have high quality.

For example,


The gear "Yellow Card"

It's $300 robux. It's a small flat yellow card with no texture. It does nothing.
Do you think that anyone who bought that would regret it?

Myriad catalog items are worthless.
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marblemaster is not online. marblemaster
Joined: 13 Mar 2010
Total Posts: 17031
14 Feb 2014 06:59 PM
That's exactly what impulsive buying is.

"OGM I WANT IT" then buying it, saving up for it is irrelevant.
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ColorfulBrendon is not online. ColorfulBrendon
Joined: 28 Jul 2010
Total Posts: 23556
14 Feb 2014 07:09 PM
When I think "impulsive" I think of somebody who can't stop buying one thing after another.

This idea would be to all the people who waited a long time to get something, only to learn that it's crud that does nothing whatsoever.
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marblemaster is not online. marblemaster
Joined: 13 Mar 2010
Total Posts: 17031
14 Feb 2014 07:13 PM
Then take responsibility for it. The fact you bought something you ended up not liking isn't ROBLOX's fault.
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ColorfulBrendon is not online. ColorfulBrendon
Joined: 28 Jul 2010
Total Posts: 23556
14 Feb 2014 07:15 PM
It's their own fault, which is why their refunds should not be full refunds.
But making there be absolutely no way to get back what they spent after they were patient in attempt to obtain is kind of punishing them. This is the type of thing that would just make NBCers mad, get bored of waiting to try and get back the money they spent, and maybe find some other MMO.
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DanBossStar321 is not online. DanBossStar321
Joined: 26 Dec 2012
Total Posts: 27652
14 Feb 2014 07:39 PM
WNTS
You bought the hat and you can't get refunds back.


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ColorfulBrendon is not online. ColorfulBrendon
Joined: 28 Jul 2010
Total Posts: 23556
14 Feb 2014 07:42 PM
Just to everyone saying "you" this is scenario based, because a lot of people have wanted refunds, I personally do not have a time when I bought something that I didn't want, but just the other day one of my friends said that he bought hair that looked good in the thumbnail that he thinks is terrible ingame.


"WNTS
You bought the hat and you can't get refunds back"

This is NOT in the WNTS!
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DanBossStar321 is not online. DanBossStar321
Joined: 26 Dec 2012
Total Posts: 27652
14 Feb 2014 07:43 PM
It's part of WNTS you dumb.
Refunds is the dumbest thing ever.
Your fault for buying the hat.
You don't get refunds dumb OP.
That's why you go to Catalog Heaven to check the Hat/Gear or whatever it is!
"No refunds" - Shedletsky

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ColorfulBrendon is not online. ColorfulBrendon
Joined: 28 Jul 2010
Total Posts: 23556
14 Feb 2014 07:44 PM
"It's part of WNTS you dumb.
Refunds is the dumbest thing ever.
Your fault for buying the hat.
You don't get refunds dumb OP.
That's why you go to Catalog Heaven to check the Hat/Gear or whatever it is!
"No refunds" - Shedletsky"


Are you stupid? Did you read the thread?

And tell me, where in the WNTS does it say this? Because I doublechecked before even posting it. So, you rude, unintelligent troll, get out of the forums, now.
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DanBossStar321 is not online. DanBossStar321
Joined: 26 Dec 2012
Total Posts: 27652
14 Feb 2014 07:45 PM
No one's going to waste their beautiful time reading this dumb thread. Not even me OP.
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Espithel is not online. Espithel
Joined: 09 Oct 2009
Total Posts: 20917
14 Feb 2014 07:47 PM
"2. I don't care if John Shedletsky said "No refunds." years ago. His voice does not represent the entire corpration."
There's no actual proof he did in the first place.

However, there *IS* something in the ToS about refunds.
Lemme get it for you.
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Espithel is not online. Espithel
Joined: 09 Oct 2009
Total Posts: 20917
14 Feb 2014 07:48 PM
"1. All sales of Roblox products and services are final, including virtual items and currency.No refunds will be given, except in our sole and absolute discretion. If you believe an unauthorized charge was made under your account you agree to notify us immediately so that we may take appropriate action. "

Hey, it's right at the top.
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ColorfulBrendon is not online. ColorfulBrendon
Joined: 28 Jul 2010
Total Posts: 23556
14 Feb 2014 07:50 PM
@Espithel, please read all of the replies.

Here I'll just copy and paste something I said:

"Then my suggestion would request an updated version of the Terms of Conditions. Nothing in the WNTS says we're not allowed to request editing of the Terms & Conditions. Especially with the fact that the T&C refers to ROBUX as "ROBLOX Points" This isn't 06."
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DanBossStar321 is not online. DanBossStar321
Joined: 26 Dec 2012
Total Posts: 27652
14 Feb 2014 07:52 PM
ToS is right. Refunds aren't happening. Never will. Your fault for buying the hat. You want a refund? Too bad. You don't get back your exact Robux m8
Now please cry along.

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Espithel is not online. Espithel
Joined: 09 Oct 2009
Total Posts: 20917
14 Feb 2014 07:52 PM
...Very well.
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ColorfulBrendon is not online. ColorfulBrendon
Joined: 28 Jul 2010
Total Posts: 23556
14 Feb 2014 10:33 PM
"No one's going to waste their beautiful time reading this dumb thread. Not even me OP."


If you won't even read the TL;DR before making an opinion, then you're lazy.
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Javeman2000 is not online. Javeman2000
Joined: 03 Sep 2008
Total Posts: 3027
14 Feb 2014 10:44 PM
Complete support,
Pretty much 80% of people on roblox pay for BC to get more accessories.
If they do what your example was with the yellow card, then they're practically taking our money and somewhat false advertising.
I think someone's in for a law suit. :c
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