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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Will i ever be able to play roblox again? Without Upgrading?

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piplup572 is not online. piplup572
Joined: 09 Jul 2009
Total Posts: 411
30 Jan 2014 05:01 PM
okay so i haven't been able to play roblox for over 7 months maybe more. I have a problem where i cant play any games on any internet browser. The problem weirdly occurs in google chrome the most, When i click the play button it keeps asking me to download roblox over and over again even after i have the most current version. Guys i have reinstalled and restarted and cleaned my computer so many times its not even funny. Here are my specs to my PC, (Roblox told me that Windows Vista was still supported)

Windows Vista Home Basic

Processor: AMD Athlon 64 X2 Dual Core 4400+ 2.30 GHz

Ram: 2.00 GB

32 bit operating system

Can someone please help
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24kitten is not online. 24kitten
Joined: 07 Apr 2009
Total Posts: 147
30 Jan 2014 05:50 PM
This here is proof that "get Chrome" is a very uninformed solution to this problem.

Unless this is patched by the Roblox devs, I guess I'm never playing Roblox games again.
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piplup572 is not online. piplup572
Joined: 09 Jul 2009
Total Posts: 411
02 Feb 2014 12:26 PM
Its kinda sad because no one is doing anything about it. Its also weird that a couple months ago i contacted a site dev and they some how "fixed roblox" for me. I was able to play for the day but when i logged on the next day i couldnt play anymore.
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piplup572 is not online. piplup572
Joined: 09 Jul 2009
Total Posts: 411
03 Feb 2014 05:51 PM
Wow i guess no one can help
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PrincipessaRosalina is not online. PrincipessaRosalina
Joined: 30 Jan 2014
Total Posts: 192
03 Feb 2014 06:04 PM
Either do a system restore to a point before the problem started or upgrade your computer.
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Gaomon94 is not online. Gaomon94
Top 50 Poster
Joined: 22 Oct 2007
Total Posts: 74936
03 Feb 2014 07:12 PM
This is an issue that I've seen many users with, and there used to be a pinned thread in this section that gave a guide on how to fix this, though I don't have a link to it.

I can't remember the exact method they gave to fixing the glitch, but I believe it was by going to your Downloads folder and deleting all versions of the Roblox client and trying to go to a place like normal.

An alternate workaround I think was to try visiting places using another browser.
If neither of these work, I definitely recommend emailing info@roblox.com; including as much information such as the operating system, browser, browser version, when the glitch started, and anything you've tried to fix the glitch.


Your operating system is still supported as far as I'm aware, so you won't have to upgrade.
All we've got to do is figure out how to fix this glitch.

@Prin
If his OS is still supported, why would you tell him to upgrade almost immediately?

Fun fact: The various users I've seen with this glitch aren't just people with older operating systems.
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yosuppeeps is not online. yosuppeeps
Joined: 06 Jul 2009
Total Posts: 20107
03 Feb 2014 07:19 PM
This went a way when I clicked the yellow thing
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Gaomon94 is not online. Gaomon94
Top 50 Poster
Joined: 22 Oct 2007
Total Posts: 74936
03 Feb 2014 07:20 PM
including as much information as you can*
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ArcAngelLightBringer is not online. ArcAngelLightBringer
Joined: 08 Mar 2012
Total Posts: 3
04 Feb 2014 01:24 AM
use firefox its better then crome
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ArcAngelLightBringer is not online. ArcAngelLightBringer
Joined: 08 Mar 2012
Total Posts: 3
04 Feb 2014 01:25 AM
use firefox its better then chrome
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noisygamegod5000 is not online. noisygamegod5000
Joined: 07 May 2012
Total Posts: 950
04 Feb 2014 02:38 PM
I just play fro studio, but this happened for a while but it just went away randomnly.
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yosuppeeps is not online. yosuppeeps
Joined: 06 Jul 2009
Total Posts: 20107
04 Feb 2014 03:43 PM
This went away when I clicked the "permissions" bar at the top of the page and it said "always run"

I instinctively ignored it thinking it was asking to update me Java.
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oo7kill is not online. oo7kill
Joined: 02 Aug 2009
Total Posts: 9892
04 Feb 2014 04:12 PM
If It pops up on any browser. Click something on the lines of "Always allow this site...." Idk the rest
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piplup572 is not online. piplup572
Joined: 09 Jul 2009
Total Posts: 411
06 Feb 2014 05:11 PM
Well i hope this works.. I emailed roblox once and they told that windows vista was still supported but they think i should just get a upgrade anyway but i cant do that anytime soon.. I do have a windows 8 laptop but i cant use it yet *technically its not mine*
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