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Re: info@roblox help

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MrsKinz is not online. MrsKinz
Joined: 20 Jul 2013
Total Posts: 590
01 Feb 2014 06:14 PM
So a worker named Susan sent me a message on regards of me not reciving a p/=w reset saying to send a ticket number back as I reply

first what does that mean? and where is it? second she said to apply a username which I did I mean that's okay if she didn't see it but I swear if this is a computer i'm talking to...


so the trouble I'm having is a p/=w reset isn't sending to any of my mail I checked spam and trash on each of my mail

so I have no idea what to do I asked info@roblox to send a p/=w reset to one of my previous mail's that was on my account but she asked for a username which I did provide:

Twoublekinz122 if a mod could help me from the forums that would be great.
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InitalTheGreat is not online. InitalTheGreat
Joined: 07 Nov 2012
Total Posts: 4028
01 Feb 2014 06:15 PM
Its a bot.
You need to wait for an actual person to talk to you
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MrsKinz is not online. MrsKinz
Joined: 20 Jul 2013
Total Posts: 590
01 Feb 2014 06:18 PM
;/... bump
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AncientHman is not online. AncientHman
Joined: 03 Jul 2012
Total Posts: 10804
01 Feb 2014 06:19 PM
the bot responds to you pretty fast, but doesn't help.

you need to wait 24-48 hours before a real person responds.
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Serley is not online. Serley
Joined: 22 Jan 2013
Total Posts: 1930
01 Feb 2014 06:19 PM
I really don't know how to help you

The boy cries you a sweater of tears...and you kill him
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MrsKinz is not online. MrsKinz
Joined: 20 Jul 2013
Total Posts: 590
01 Feb 2014 06:24 PM
bump
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Ravanger7 is not online. Ravanger7
Joined: 24 Feb 2011
Total Posts: 4752
01 Feb 2014 06:26 PM
ROBLOX e-mail replies aren't bots, they're actual humans. The only thing that is a bot is the ticket receive.
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ckcoc is not online. ckcoc
Joined: 18 Jan 2014
Total Posts: 33
01 Feb 2014 06:28 PM
Hey,

The things you need to do is send a email to @info.roblox. Also you can send a message to a admin(like me) so it be quicker.
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Ravanger7 is not online. Ravanger7
Joined: 24 Feb 2011
Total Posts: 4752
01 Feb 2014 06:32 PM
Be advised, Ckcoc is not a ROBLOX administrator, do not send a message to him/her regarding this situation.
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MrsKinz is not online. MrsKinz
Joined: 20 Jul 2013
Total Posts: 590
01 Feb 2014 06:57 PM
I know. But thanks
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MrsKinz is not online. MrsKinz
Joined: 20 Jul 2013
Total Posts: 590
01 Feb 2014 07:12 PM
Still need help... qq
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