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| 09 Jan 2014 04:32 PM |
Hi there,
If you're trying to play a game and repeatedly being asked to download or install ROBLOX, please play from a different browser such as FireFox or Google Chrome. There is an issue with some Internet Explorer browsers that our team is working on fixing soon.
For some players this is also happening on alternate browsers. Please also try doing the following:
Still try using a different browser than the one you regularly use.
Go to your downloads folder and delete all ROBLOX downloads from that folder, then try playing ROBLOX. Please let us know if that works for you.
For the time being, you can also try playing in ROBLOX Studio.
Thanks! |
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| 09 Jan 2014 05:04 PM |
| Soon as in six months right? |
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| 09 Jan 2014 05:04 PM |
| Hum it's still asking for re-download in IE, Chrome and Firefox for me :/ |
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| 09 Jan 2014 05:15 PM |
| still happening when I use google chrome |
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| 09 Jan 2014 05:26 PM |
| Major, I use studio to play games it works. I suggest people play on Studio if they're having problems. I noticed that I was having the same issue, so I tried studio and it works! |
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| 09 Jan 2014 05:47 PM |
Unfortunately soon does mean 6 months. I informed an admin about the 2013 ROBLOX Balloon like 6 months ago, and they were all like "YEP WE KNOW ITS GLITCHED WE'RE FIXIN IT EXPECT IT TO BE REPAIRED SOON"
I dunno if it's been fixed lately, I haven't checked, but I did check like a month ago and it was still busted
Thank you so much, you wonderful, wonderful admins. At least be honest, please ;C
I hope your cookies BURN! |
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| 09 Jan 2014 06:31 PM |
| It's STILL happening when I use google chrome...... |
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Evaqual
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| Joined: 27 Dec 2012 |
| Total Posts: 46 |
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| 09 Jan 2014 06:36 PM |
| First post :D(The noob revolution) |
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| 09 Jan 2014 06:53 PM |
| Yeah I'm agreeing with @CinnabonNinja post I'm still using it and it's happening to me when I'm using that browser. |
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| 09 Jan 2014 06:57 PM |
Please try using an alternate browser, if it occurs for you in Chrome. You can also try playing via Studio.
You can also try deleting all downloads of the ROBLOX Player and Studio files from your download folder, then try clicking "Play".
Make sure you're not using any extensions in your browser that could be interfering with ROBLOX.
Soon does not mean 6 months - as we know that there are multiple players experiencing this issue, but remember ROBLOX is a big platform and when we fix something we want to make sure it's not only going to fix an issue, but not create more issues. A lot of developer work and testing go into the process. We know it can be frustrating at times, but we do appreciate your patience and hope to have this fixed sooooooooooon. :)
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| 09 Jan 2014 07:01 PM |
| Yea, it happened to me too, just now. I was about to post this problem and then I saw this. (P.S This is my first post on Roblox.) |
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| 09 Jan 2014 07:17 PM |
| Studio wont start, as it as a blue screen, or wont start at all, but the window opens. I have a un modified ROBLOX Game. |
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tvshok
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| Joined: 19 Dec 2010 |
| Total Posts: 9603 |
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| 09 Jan 2014 07:18 PM |
| Or you could check if the ROBLOX plug-in didn't deactivate itself. |
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tvshok
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| Joined: 19 Dec 2010 |
| Total Posts: 9603 |
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| 09 Jan 2014 07:21 PM |
| IF you use chrome type in chrome//plugins |
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tvshok
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| Joined: 19 Dec 2010 |
| Total Posts: 9603 |
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| 09 Jan 2014 08:05 PM |
| It worked for me!!!!! Thank god.... |
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| 09 Jan 2014 08:32 PM |
| I will try using firefox but if it still don't work, I don't know what to do! |
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| 09 Jan 2014 11:33 PM |
| Makes it hard to enjoy roblox.. I can't even download it... it won't let me. FIX THIS SOON IM NOT TALKING BOUGHT MONTHS IM TALKING THIS MONTH. |
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| 10 Jan 2014 02:11 AM |
"Still try using a different browser than the one you regularly use." It doesn't work on all browsers I have. Even ROBLOX Studio doesn't work.
"Go to your downloads folder and delete all ROBLOX downloads from that folder, then try playing ROBLOX. Please let us know if that works for you." That didn't work too.
"For the time being, you can also try playing in ROBLOX Studio." That doesn't work too. |
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HaloCody
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| Joined: 05 Sep 2011 |
| Total Posts: 33 |
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| 10 Jan 2014 02:26 AM |
I tried all of them didn't work Please Fix the issue |
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sniperexp
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| Joined: 04 Aug 2011 |
| Total Posts: 13 |
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| 10 Jan 2014 03:08 AM |
| So that's why I get asked constantly to download Roblox player and then it says an error. |
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sniperexp
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| Joined: 04 Aug 2011 |
| Total Posts: 13 |
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| 10 Jan 2014 05:43 AM |
| Has this fix been done yet or still being worked on? |
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