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| 11 Jan 2014 05:17 PM |
:c Anyway, i bought a few hats (3 i think) and i used up all my robux (Took a long time to earn) I bought these hats like...1 or 2 weeks ago and i still dont have the hats, and i cant recover the robux. Also, when i try to click "Buy now", it doesn't let my buy anything. Why is all this happening? |
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goodrice
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| Joined: 07 Aug 2012 |
| Total Posts: 1514 |
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| 11 Jan 2014 05:42 PM |
Were they limited hats, or just regular hats?
Also check your transactions under the "trade" tab, it should say you bought the hats check that and please reply back. |
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| 11 Jan 2014 05:47 PM |
They are just regular hats It says they were never bought...
I dont understand... I bought them, i had the robux. |
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| 11 Jan 2014 05:48 PM |
Jake,
Nobody here can help you with this. You'll need to contact ROBLOX via customer support email:
info@roblox.com
Good luck, and please report back when it's fixed. |
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goodrice
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| Joined: 07 Aug 2012 |
| Total Posts: 1514 |
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| 11 Jan 2014 05:49 PM |
You will have to email info@roblox.com about this.
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