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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Please help.

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jackies410 is not online. jackies410
Joined: 24 Jul 2013
Total Posts: 1
05 Jan 2014 02:06 PM
My child loves Roblox, but we have not been able to use it. We keep getting Server Failed #-17. I've ########### and #########. Installed the downloaded fee to the new ####### - ##############...etc. I've taken out all my security settings. What else can I do? I'm not on ######## but a router. We never had any problems at all. Its a 6-month old computer...not old. Windows 8. What else can I try.?
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Ravenshield is not online. Ravenshield
Joined: 21 Nov 2007
Total Posts: 4143
05 Jan 2014 02:10 PM
I assume by "Security settings", you mean you have disabled the firewall?
If not, you should definitely try to make an exception in the firewall.

Have you tried to run the application as Administrator?
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MusicEffect is not online. MusicEffect
Joined: 30 Jun 2013
Total Posts: 11
05 Jan 2014 02:12 PM
Try getting on ROBLOX studio and switch to classic mode.

Try using another engine like AOL, Google Chrome, ect.

Re-install ROBLOX a few times.

If none of these work, you could report this problem to ROBLOX's staff. They could help you, but it could be your computer, not ROBLOX.
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