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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Studio wont start + 0MB of memory in your Graphics Card

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PotatoTurtIe is not online. PotatoTurtIe
Joined: 07 Jan 2012
Total Posts: 652
31 Dec 2013 01:43 PM


Maybe a month back, my Roblox started to show this pop up that said "Roblox requires a Graphics Card with 16MB available memory. You currently have 0MB"

I right away looked at my storage and had just under 2GB on my NVIDIA GT. I downloaded directx, went on a uninstalling spree, and tried everything to get rid of that pop up. I was also trying to rid of it because just after the pop up appeared, I tried to go on studio and it would not launch. It simply loaded all the toolbars but stayed on the screen previously at. Ex. develop page. I have still not solved the problem to this day.

Any help? Yes, I have changed my Roblox graphics settings many times, and am aware that is most likely the cause. I have a 1 yr old pc with Windows 8 as well.
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PotatoTurtIe is not online. PotatoTurtIe
Joined: 07 Jan 2012
Total Posts: 652
31 Dec 2013 01:46 PM
Bump..
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MattiasKarlsen is not online. MattiasKarlsen
Joined: 13 Jan 2010
Total Posts: 639
31 Dec 2013 02:14 PM
>windows 8

Well, there's your first problem.
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DoctorTempest is not online. DoctorTempest
Joined: 05 Jan 2013
Total Posts: 3838
31 Dec 2013 02:20 PM
First of all, at the moment windows 8 is very unstable for gaming and not recommended, you might want to downgrade to 7.

I'm tempting you with my PhD.
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PotatoTurtIe is not online. PotatoTurtIe
Joined: 07 Jan 2012
Total Posts: 652
31 Dec 2013 03:18 PM
Im not so sure that's the problem though
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DoctorTempest is not online. DoctorTempest
Joined: 05 Jan 2013
Total Posts: 3838
01 Jan 2014 04:02 PM
Are all your graphics drivers up to date?

Not too experienced in these fields, but I also heard that you may need to purchase some more RAM for your graphics card.

I'm tempting you with my PhD.
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DoctorTempest is not online. DoctorTempest
Joined: 05 Jan 2013
Total Posts: 3838
01 Jan 2014 04:05 PM
Hey, try this too:

https://en.help.roblox.com/entries/221871

I'm tempting you with my PhD.
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fun4678 is not online. fun4678
Joined: 18 Aug 2010
Total Posts: 1377
01 Jan 2014 04:16 PM
[ Content Deleted ]
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PotatoTurtIe is not online. PotatoTurtIe
Joined: 07 Jan 2012
Total Posts: 652
01 Jan 2014 05:21 PM
Well, I have updated my directx, my graphics driver is up to date. My driver is Geforce 331.82

:/
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PotatoTurtIe is not online. PotatoTurtIe
Joined: 07 Jan 2012
Total Posts: 652
01 Jan 2014 05:22 PM
The model is Geforce GT 365M
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DoctorTempest is not online. DoctorTempest
Joined: 05 Jan 2013
Total Posts: 3838
01 Jan 2014 05:55 PM
Go to Start, Run, and type in "dxdiag" (no quotations). Hit enter.

In the window that opens, click on the Display tab at the top.

Under Device, check your memory for your graphics card.

I'm tempting you with my PhD.
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supernovacaine is not online. supernovacaine
Forum Moderator
Joined: 31 Jul 2012
Total Posts: 83
04 Jan 2014 03:09 PM
Thanks for letting us know! Would you please drop us an email at info@roblox.com so that we can look into this matter further?
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