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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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0Z0NE is not online. 0Z0NE
Joined: 25 May 2010
Total Posts: 7951
30 Dec 2013 03:42 PM
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0Z0NE is not online. 0Z0NE
Joined: 25 May 2010
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30 Dec 2013 09:52 PM
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AviationTechnology is not online. AviationTechnology
Joined: 24 Nov 2013
Total Posts: 7175
30 Dec 2013 10:01 PM
Hmmm... I could diagnose the issue if you would give me all your computer's specs. Such as processor, RAM, if it is a discrete-class card, etc.
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0Z0NE is not online. 0Z0NE
Joined: 25 May 2010
Total Posts: 7951
30 Dec 2013 10:33 PM
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AviationTechnology is not online. AviationTechnology
Joined: 24 Nov 2013
Total Posts: 7175
30 Dec 2013 10:38 PM
Hmm... Did you build your PC or buy it pre-owned? I would suggest restarting your comp also, if there is further problems please report back.
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0Z0NE is not online. 0Z0NE
Joined: 25 May 2010
Total Posts: 7951
30 Dec 2013 10:53 PM
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AviationTechnology is not online. AviationTechnology
Joined: 24 Nov 2013
Total Posts: 7175
30 Dec 2013 10:55 PM
Ah, the issue is clear now. The parts may not be compatible. I would suggest taking it to your local PC repair shop or googling if the parts are compatible. Check if your power supply is enough and if the processor can support the powerful graphics card.
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0Z0NE is not online. 0Z0NE
Joined: 25 May 2010
Total Posts: 7951
30 Dec 2013 11:26 PM
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Masterkunfu is not online. Masterkunfu
Joined: 24 May 2011
Total Posts: 335
30 Dec 2013 11:33 PM
Did you check how much memory you have left in your computer? Roblox I think takes up a lot of space in your computer so when you are playing you could in counter a malfunction to your game causing an error. The fact that you said Roblox was working perfectly fine the other day could mean that you installed something heavy into your computer or something that took up some space making it so when you play roblox you get an error. Just to let you know I'm not so good with computers but this is what I think is the problem.

Conclusion: Get more ram.
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0Z0NE is not online. 0Z0NE
Joined: 25 May 2010
Total Posts: 7951
31 Dec 2013 12:13 AM
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0Z0NE is not online. 0Z0NE
Joined: 25 May 2010
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31 Dec 2013 12:14 AM
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AviationTechnology is not online. AviationTechnology
Joined: 24 Nov 2013
Total Posts: 7175
31 Dec 2013 12:18 AM
Try reinstalling ROBLOX, and when in doubt email info@roblox.com
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0Z0NE is not online. 0Z0NE
Joined: 25 May 2010
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31 Dec 2013 12:24 AM
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AviationTechnology is not online. AviationTechnology
Joined: 24 Nov 2013
Total Posts: 7175
31 Dec 2013 01:31 AM
Are you running any applications other than ROBLOX?
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0Z0NE is not online. 0Z0NE
Joined: 25 May 2010
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31 Dec 2013 02:14 AM
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moded is not online. moded
Joined: 16 May 2009
Total Posts: 1575
31 Dec 2013 04:25 AM
Over time i experience that issue with my laptop. I don't know why it happens. I can play games like Crysis 3 on high settings etc. Atleast the issue for me just disappears for a while and then comes back.
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supernovacaine is not online. supernovacaine
Forum Moderator
Joined: 31 Jul 2012
Total Posts: 83
04 Jan 2014 03:08 PM
Thanks for letting us know! Would you please drop us an email at info@roblox.com so we can look into this matter further?
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krk916 is not online. krk916
Joined: 08 Sep 2012
Total Posts: 3422
04 Jan 2014 03:10 PM
Maybe you have none?
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0Z0NE is not online. 0Z0NE
Joined: 25 May 2010
Total Posts: 7951
05 Jan 2014 10:11 PM
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0Z0NE is not online. 0Z0NE
Joined: 25 May 2010
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09 Jan 2014 05:52 PM
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StevilKanevil is not online. StevilKanevil
Joined: 15 Feb 2010
Total Posts: 267
09 Jan 2014 06:45 PM
I recommend uninstalling the graphics card/video card, and re-install the software with the disk that came with the device.
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