generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Suggestions & Ideas
Home Search
 

Re: 48-hour GEAR/HAT refund, & actually refunding gamepasses

Previous Thread :: Next Thread 
TheDeadSetter is not online. TheDeadSetter
Joined: 13 Oct 2008
Total Posts: 1501
25 Dec 2013 04:18 PM
Game passes are bought n sold constantly, and it isn't hard to scam people in em. You made a refunding system for them and all in-game purchases, but don't seem to use it.. ever.

As for hats/gear? Sometimes ROBLOX deceives with its hats and gear.. Sometimes a gear is defective, sometimes a hat doesn't sit on your head right.

I've bought tons of hats n gear that I regret ever purchasing, due to the deception played, buying something I didn't want at all.

Everyone who buys things gets gypped every now n again, even on a (laugh at the irony) for-the-people company like ROBLOX.

A 48-hour refund button is a fairly necessary thing.. nobody wants to be cheated by dear old ROBLOX.
Report Abuse
person748 is not online. person748
Joined: 12 Sep 2010
Total Posts: 760
25 Dec 2013 04:27 PM
you buy it, you spend your money. it's your desicion.
Report Abuse
TheDeadSetter is not online. TheDeadSetter
Joined: 13 Oct 2008
Total Posts: 1501
25 Dec 2013 04:29 PM
Consumer protection, shouldn't have to buy something to learn its defective.
Report Abuse
AronsurvivorIrock is not online. AronsurvivorIrock
Joined: 18 May 2011
Total Posts: 16862
25 Dec 2013 04:33 PM
One example of a defective gear is the ROBLOX world tour hot-air balloon

it's been glitched for months, isn't being fixed.

I WOULD support for those reasons that you stated, but users can also just go to catalog heaven before they buy it. They have a very available hat/gear testing facility that is very current + up-to-date, so... no support. Not a bad suggestion though, glad people are thinking

I hope your cookies BURN!
Report Abuse
TheDeadSetter is not online. TheDeadSetter
Joined: 13 Oct 2008
Total Posts: 1501
25 Dec 2013 04:36 PM
It takes days, sometimes weeks, for gear to actually be uploaded successfully into catalog heaven... what of things that only have hours to buy? That clock doesn't stop ticking. To boot, hats and gear don't always upload properly into catalog heaven, a lot of times they act differently.
Report Abuse
EmeraldRooster is not online. EmeraldRooster
Joined: 18 Aug 2013
Total Posts: 2553
25 Dec 2013 04:40 PM
Wouldn't work, If the owner of the game pass spent it then what?
Report Abuse
TheDeadSetter is not online. TheDeadSetter
Joined: 13 Oct 2008
Total Posts: 1501
25 Dec 2013 04:43 PM
Game passes and in-game purchases aren't earned immediately, it takes days to get the cash, it sits on ice specifically to be refunded in case it's faulty.. they just don't actually enforce the refunding.. yet...
Report Abuse
AronsurvivorIrock is not online. AronsurvivorIrock
Joined: 18 May 2011
Total Posts: 16862
26 Dec 2013 10:03 AM
The other thing is though, there are at least a dozen people, whenever there are timed items like that, spamming in the comments "TRY IT BEFORE YOU BUY IT COME TO MY GAME" and at least a few of them are actually legit. So, I'm still thinking no support, at least for the hats/gears part of this. MAybe game passes.

I hope your cookies BURN!
Report Abuse
frozengaia is not online. frozengaia
Joined: 09 Oct 2009
Total Posts: 19760
26 Dec 2013 10:09 AM
Roblox doesn't have any refund system at all to my knowledge- I've heard alleged rumours about paid access being refunded if the game gets thumbed down enough, but that's it, never seen an actual example of that.

Either way, lemme load the Terms and conditions:
http://www.roblox.com/info/terms-of-service

"1. All sales of Roblox products and services are final, including virtual items and currency. No refunds will be given, except in our sole and absolute discretion. If you believe an unauthorized charge was made under your account you agree to notify us immediately so that we may take appropriate action. "

>"Including virtual items and currency. No refunds will be given,"
Report Abuse
PrinceKallie is not online. PrinceKallie
Joined: 01 Aug 2008
Total Posts: 344
26 Dec 2013 10:10 AM
Refunds are a bad idea. Anyone who used a consumable would say it was faulty, get their money back, and keep their consumable. No. Just no.
Report Abuse
Gladiator213 is not online. Gladiator213
Joined: 24 Mar 2012
Total Posts: 7
26 Dec 2013 10:15 AM
I like this idea, because sometimes people buy things then they dont want it like the next day so they practically wasted money, and, if they only want it for like 1 or 2 days then yeah the Refund is helpful o i agree with this.
Report Abuse
TheDeadSetter is not online. TheDeadSetter
Joined: 13 Oct 2008
Total Posts: 1501
26 Dec 2013 01:47 PM
What do you mean consumable?

And I know I read that passes are meant to be refundable as well as all in-game purchases, which is why the robux goes through a pending phase....

And ROBLOX has changed a lot of its rules, and broken a lot of it's own :p aha
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Suggestions & Ideas
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image