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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: How do I give a screenshot link?

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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 07:23 PM
I got a reply that I need proof that I have 2 of the same limiteds for Double Double Gift of Trouble. If I do, ROBLOX will support me and give me the gift. How do I give them the link to the screenshot I took at info@roblox.com?
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pickleofthedoomed is not online. pickleofthedoomed
Joined: 19 Feb 2013
Total Posts: 834
13 Dec 2013 07:25 PM
Press Print Scrn/SysRq located to the right of F12 button. Then Ctrl V onto paint, upload to Imgur, and send it.
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gordonrox24 is not online. gordonrox24
Joined: 05 Jan 2008
Total Posts: 39141
13 Dec 2013 07:28 PM
You could use the method above, using the print screen button on your keyboard to copy an image, and then paste it into paint. You can then save it to an accessible folder on your computer like on the desktop. I'd suggest sending the image directly to info@robox.com as an attachment, that way you've not got to worry about using things like imgur.
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 07:29 PM
I have a mac, it's really different. How do I do it in mac?
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gordonrox24 is not online. gordonrox24
Joined: 05 Jan 2008
Total Posts: 39141
13 Dec 2013 07:32 PM
Oh yes, that does create some difficulties.

A method that I found that may replace the print screen button is:

pressing Command-Shift-4
It turns the cursor into a crosshair, which you can drag to select a portion of your screen to capture. Release the mouse button or trackpad to take the shot.
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 07:32 PM
@gordon: How do I do it in mac, though. I have one.
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 07:33 PM
Thanks, gordon!
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 07:39 PM
@gordon: But how do I paste the link to the screenshot?
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 07:40 PM
How do I paste the link of the screenshot in my message?
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gordonrox24 is not online. gordonrox24
Joined: 05 Jan 2008
Total Posts: 39141
13 Dec 2013 07:42 PM
Now that you've copied the image, head back into the email and hit Command V, and see if that does the trick.
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 07:47 PM
@Gordon: Command V does work for pasting, but how do I take the link of the screenshot?
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 07:52 PM
The only problem is... how do I copy and paste the link of the screenshot I took?
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gordonrox24 is not online. gordonrox24
Joined: 05 Jan 2008
Total Posts: 39141
13 Dec 2013 07:54 PM
Alright, so when you've found your two copies of an item, you can do the pressing Command-Shift-4 method which will take the screenshot, and also acts as a copy tools. When you go to the email and press command V, it should paste in the image you took using Command-Shift-4.
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 07:58 PM
So... when I do the Command-Shift-4, is it suppose to copy the screenshot? Because I did that and pressed Command V on the email, and the link of the screenshot didn't appear.
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 08:08 PM
:l
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 08:15 PM
...
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 08:21 PM
Help? '~'
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 08:31 PM
Help.
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culinario0 is not online. culinario0
Joined: 08 Apr 2012
Total Posts: 7653
13 Dec 2013 08:47 PM
Gordon help.
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