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ROBLOX Forum » Club Houses » Let's Make a Deal
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Re: So guys this is what ROBLOX said to me

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Elektronicx is not online. Elektronicx
Joined: 21 Dec 2008
Total Posts: 3771
09 Dec 2013 09:43 PM
Thank you for providing the screenshots showing the items/currency that were not purchased/sold by you.
I have forwarded this for further review. ROBLOX does not have an account reset feature at this time. However, partial compensation in the form of game currency for items/currency lost to an account may be offered as a one time benefit. Please be patient as it may take up to 5-10 business days to review and receive a reply.
It's important to make sure you have read and reviewed our Account Safety FAQ here: https://roblox.zendesk.com/entries/21371961 Knowing important internet safety information and being able to spot scams will help prevent any account you have on any site from being compromised.
Thank you,
Foster
Customer Service
ROBLOX
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FamedChris is not online. FamedChris
Joined: 04 Jul 2011
Total Posts: 28521
09 Dec 2013 09:45 PM
They did the same thing to me, except I had to email them again, and explain the situation again, and they finally agreed to give back CWHP, vesp is lost.
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Elektronicx is not online. Elektronicx
Joined: 21 Dec 2008
Total Posts: 3771
09 Dec 2013 09:46 PM
I only had one item and lost one item
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