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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: The help forum dosent help at all

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offbeatdragon490 is not online. offbeatdragon490
Joined: 24 Feb 2010
Total Posts: 3571
30 Nov 2013 07:53 AM
So i have to post here.
Everytime i join a game either i lose connection right away...
Or i lose it in 5 minutes.
I know its not my internet because i used to have a laptop that never lost connection before.
So can someone help?
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ayan1312 is not online. ayan1312
Joined: 17 Nov 2012
Total Posts: 489
30 Nov 2013 07:58 AM
Shut down your pc then turn it on then go to the game it will work.
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cloakedyoshi is not online. cloakedyoshi
Joined: 15 Jul 2009
Total Posts: 18321
30 Nov 2013 08:13 AM
if you're old enough
unplug and replug your router

if you're parents are a tad strict
ask them to unplug and replug the router
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SlingshotJunkie is not online. SlingshotJunkie
Forum Moderator
Joined: 14 Feb 2013
Total Posts: 12054
30 Nov 2013 08:22 AM
Hey OffbeatDragon490,

That is a confusing problem indeed. Is your firewall on? That may be blocking your connection to ROBLOX.

It may also be possible that it is just the game that you cannot connect to. Try different games and see if it works.

If that doesn't help, look here: https://en.help.roblox.com/entries/221896

And if you can't find the solution there, than email info@roblox.com
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testtony12345 is not online. testtony12345
Joined: 26 Nov 2012
Total Posts: 4230
30 Nov 2013 09:32 AM
Try looking at the wiki for roblox.
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offbeatdragon490 is not online. offbeatdragon490
Joined: 24 Feb 2010
Total Posts: 3571
30 Nov 2013 02:56 PM
@Sling
I turned off my firewall and tried.
It still loses connection.
And i know its not my internet because i had a laptop a week ago and it connected WAYYY better then this desktop
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offbeatdragon490 is not online. offbeatdragon490
Joined: 24 Feb 2010
Total Posts: 3571
30 Nov 2013 03:00 PM
Im trying to connect to this game:
http://www.roblox.com/Game-M14-DMR-place?id=72437104
But it happens on other games alot too.
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SlingshotJunkie is not online. SlingshotJunkie
Forum Moderator
Joined: 14 Feb 2013
Total Posts: 12054
30 Nov 2013 03:18 PM
Okay, well, try contacting info@roblox.com to see if they can help you.
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offbeatdragon490 is not online. offbeatdragon490
Joined: 24 Feb 2010
Total Posts: 3571
01 Dec 2013 11:04 AM
b2
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SilverMudkip123 is not online. SilverMudkip123
Joined: 25 Aug 2011
Total Posts: 669
01 Dec 2013 12:32 PM
Delete roblox and redownload it!

I had an issue where it would say "Roblox is updating please wait!" if there was an update that bugged out. It would not allow me into the games until I redownloaded it and got the update.
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offbeatdragon490 is not online. offbeatdragon490
Joined: 24 Feb 2010
Total Posts: 3571
01 Dec 2013 02:00 PM
@silver
This may be stupid but...
I have no idea how to delete roblox.
I looked through program files but i couldnt find roblox.
So i dont know how to uninstall roblox...
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offbeatdragon490 is not online. offbeatdragon490
Joined: 24 Feb 2010
Total Posts: 3571
01 Dec 2013 03:39 PM
There.
Reinstalled
And it still dosent work.
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mmmmmmm is not online. mmmmmmm
Joined: 31 Jul 2007
Total Posts: 432
01 Dec 2013 03:46 PM
roblox is pesky. theres only one way to uninstall it. controllel pannelas
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SilverMudkip123 is not online. SilverMudkip123
Joined: 25 Aug 2011
Total Posts: 669
02 Dec 2013 03:38 PM
Is it just roblox? Does everything slow down?

Everything is laggy = Unplug your router for 10 seconds and plug it back in

Just Roblox = Try running roblox as an admin
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offbeatdragon490 is not online. offbeatdragon490
Joined: 24 Feb 2010
Total Posts: 3571
04 Dec 2013 01:15 PM
@silver
Just roblox
and im on a admin account.
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offbeatdragon490 is not online. offbeatdragon490
Joined: 24 Feb 2010
Total Posts: 3571
05 Dec 2013 11:07 AM
I guess my problem is never gonna get solved...
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