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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Roblox games wont load

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sadewt is not online. sadewt
Joined: 01 Jun 2008
Total Posts: 3
13 Nov 2013 09:29 PM
I haven't been able to load a roblox game since yesterday. I'm running windows vista, and i've never had this issue before.it does't work from my internet browser or from the roblox player application (which won't even open).
when I try to load it from the browser, it loads till the smaller loading window disapears, but instead of the game opening it gives me an error message that says, "the roblox game client has stopped working" and then it tells me that windows is checking for a solution.
When I try to open the roblox player, it loads, but then gives me an error message that says, "An error occured while starting ROBLOX Player
C:\Users\ruth\appdata\local\Roblox\Versions\version-e6e28771c8004032\RobloxPlayer.exe failed: The system cannot find the file specified"
This leads me to believe that I need a clean install, but I can't find a download that looks legit.
Any help is welcome, Thanks
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Takendoors is not online. Takendoors
Joined: 17 Dec 2009
Total Posts: 1797
13 Nov 2013 09:39 PM
Ah the Vista incompatibility problem.

Your problem is simple. Your computer can't handle the downloads that Roblox makes. (Updates) All you have to do is delete your Roblox completely, and I do mean completely. And then after, you redownload the game entirely.

If that solution doesn't work, it may be a problem with your over-all computer system.
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sadewt is not online. sadewt
Joined: 01 Jun 2008
Total Posts: 3
13 Nov 2013 09:46 PM
ok, I did what you suggested and it didn't work. I don't think that it's a problem with the system because it only started happening yesterday
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foreverpower is not online. foreverpower
Joined: 05 Feb 2011
Total Posts: 5578
13 Nov 2013 10:01 PM
Play roblox as a guest using Internet Explorer.
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sadewt is not online. sadewt
Joined: 01 Jun 2008
Total Posts: 3
14 Nov 2013 09:12 PM
Wow, that actually worked, thanks.
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goanna67 is not online. goanna67
Joined: 09 Apr 2011
Total Posts: 32
20 Mar 2014 12:24 AM
but for me, Internet Explorer is trapped with ad links. :( I gotta fix it with chrome.
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HuttsonKill is online. HuttsonKill
Joined: 22 Sep 2013
Total Posts: 1
24 Mar 2014 10:06 AM
roblox was working for about 5 months and now it isn't.
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snaipah11 is not online. snaipah11
Joined: 17 Jun 2012
Total Posts: 19
24 Mar 2014 02:49 PM
It's not vista having a problem. as of March 21 2014 It stopped working for me. I use windows 7 and launch games off of chrome. I have been using roblox normally for more than a year and only now have I had a problem. I deleted the robloxlogs and roblox files, and un-installed roblox. Now when I try to install it, it gives me the little window saying "roblox has stopped working"

Problem signature:
Problem Event Name: APPCRASH
Application Name: RobloxPlayerLauncher (14).exe
Application Version: 1.6.0.459
Application Timestamp: 5329d65f
Fault Module Name: RobloxPlayerLauncher (14).exe
Fault Module Version: 1.6.0.459
Fault Module Timestamp: 5329d65f
Exception Code: c0000005
Exception Offset: 00007e9b
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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Jaxonskunk is not online. Jaxonskunk
Joined: 28 Aug 2012
Total Posts: 2
25 Mar 2014 03:27 PM
Same here, problem started March 21 as well. Coincidence, I THINK NOT!!!!
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PokemonTroll2002 is not online. PokemonTroll2002
Joined: 07 May 2014
Total Posts: 1
22 Oct 2014 01:44 PM
Do disk Defrag
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superluai is not online. superluai
Joined: 06 Oct 2014
Total Posts: 1
29 Dec 2014 04:14 AM
unistall first and install again it working
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boysgirls823 is not online. boysgirls823
Joined: 04 Jun 2014
Total Posts: 3
22 Aug 2015 01:12 AM
As of two days ago Roblox stopped working for me. I started to log in and go to a game but after I clicked play it would say...."roblox has stopped working....Windows is checking for a solution to the problem"..."A problem caused the program to stop working correctly Windows. will close the program and notify you if a solution is available." So I restarted the computer (witch is windows 10) to no prevail then shut it down still did not work. so I uninstalled roblox completely and tried installing it again but the same thing happened! when the error popped up that wouldn't let me install it!


if you or anyone ells you know has a solution to my problem please let me know I really would like to play again!




Thank you.
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boysgirls823 is not online. boysgirls823
Joined: 04 Jun 2014
Total Posts: 3
14 Oct 2015 11:21 AM
It turns out I fixed my problem , well my father did. What we did install CC cleaner and restarted all progress on my pc and put the progress on a USB we then re installed roblox and it worked! if a you have a problem similar to this try it!
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sonicth1234 is not online. sonicth1234
Joined: 26 Jul 2012
Total Posts: 46
14 Oct 2015 07:54 PM
IKR I think ROBLOX is done forever on my Windows 7 :( i guess ive gotta wait to get a Gaming PC
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EndermanWolfSpider is not online. EndermanWolfSpider
Joined: 08 Oct 2013
Total Posts: 38
05 Feb 2016 05:18 AM
Guys, it's a solution ( works for me ) you can play roblox ONLY as a guest. i tryed roblox on tablet,iphone,ipad ad don't worked
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EliteValor is not online. EliteValor
Joined: 21 Apr 2012
Total Posts: 124
22 Oct 2016 09:27 AM
try a disk cleanup, and malaware scan. Works for me.
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Jayden051209 is not online. Jayden051209
Joined: 10 Oct 2015
Total Posts: 46
10 Nov 2016 05:50 PM
I've been having the same problem but my vista turns off when i install it
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ShiftyBL0X is not online. ShiftyBL0X
Joined: 20 May 2016
Total Posts: 137
17 Sep 2017 02:16 PM
The same thing happens to me
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