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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I go on my account, and it says..

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Luxuriously is not online. Luxuriously
Joined: 07 Sep 2013
Total Posts: 897
12 Nov 2013 07:18 PM
BC Expires in -1 days. What does that mean?

I can't cancel it.

I don't have anymore money. Can someone help me, or give me advice?
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robo67860 is not online. robo67860
Joined: 18 Nov 2009
Total Posts: 1931
12 Nov 2013 07:18 PM
lock yourslef in your closet and cry
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YuriAJ is not online. YuriAJ
Joined: 20 Aug 2008
Total Posts: 2736
12 Nov 2013 07:19 PM
lock yourslef in your closet and cry

OR contact billing support.
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Luxuriously is not online. Luxuriously
Joined: 07 Sep 2013
Total Posts: 897
12 Nov 2013 07:20 PM
@Yuri

Thanks, but I tried that. They said that it will wear off in like 2 days..

And, I waited 2 days.. it stays at -1 days..
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evildroid101 is not online. evildroid101
Joined: 08 Oct 2010
Total Posts: 2964
12 Nov 2013 07:21 PM
Nuke your CPU?
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Oashy is not online. Oashy
Joined: 30 Apr 2011
Total Posts: 627
12 Nov 2013 07:21 PM
ends at -4
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Luxuriously is not online. Luxuriously
Joined: 07 Sep 2013
Total Posts: 897
12 Nov 2013 07:22 PM
Guys, this is serious.

Can you please stop and get your lazy fingers to type something helpful?
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reallyrichguy is not online. reallyrichguy
Joined: 01 Mar 2013
Total Posts: 2162
12 Nov 2013 07:22 PM
Renew?
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Oashy is not online. Oashy
Joined: 30 Apr 2011
Total Posts: 627
12 Nov 2013 07:23 PM
IT. ENDS. AT. -4. UN.DER.STAND?
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BobafrigginFeet is online. BobafrigginFeet
Joined: 12 Nov 2011
Total Posts: 26012
12 Nov 2013 07:23 PM
Free BC I guess? Contact them again.
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Luxuriously is not online. Luxuriously
Joined: 07 Sep 2013
Total Posts: 897
12 Nov 2013 07:23 PM
I bought this BC for 6 months, and it doesn't say cancel.. It just says "Your BC expires in -1 days"
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SyndicateHalo is not online. SyndicateHalo
Joined: 23 Mar 2013
Total Posts: 2948
12 Nov 2013 07:23 PM
[ Content Deleted ]
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YuriAJ is not online. YuriAJ
Joined: 20 Aug 2008
Total Posts: 2736
12 Nov 2013 07:23 PM
Hey Lux, drop them another e mail, and inform them that you have waited, and nothing has been fixed.

Also - Check with your bank that you haven't been re-charged for your BC.

Give it another 24 Hours, though- it could just be a harmless glitch with timing. :)
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ObsoleteCoolguy is not online. ObsoleteCoolguy
Joined: 25 Jun 2011
Total Posts: 25965
12 Nov 2013 07:24 PM
-1 days...


what

is it still trying to bill you or something
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gordonrox24 is not online. gordonrox24
Joined: 05 Jan 2008
Total Posts: 39141
12 Nov 2013 07:24 PM
Hey,

for that sort of billing issue, please do contact info@roblox.com so we can look into it.

Thanks.
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Luxuriously is not online. Luxuriously
Joined: 07 Sep 2013
Total Posts: 897
12 Nov 2013 07:24 PM
And, me myself am not a high-paying teen, I only get 15 bucks an hour. And, I can't keep paying ROBLOX, I need to save this up for college soon.
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Luxuriously is not online. Luxuriously
Joined: 07 Sep 2013
Total Posts: 897
12 Nov 2013 07:27 PM
Here is what it says when I click, "Account".

Billing Settings



Your membership renews in -1 days
Upgrade BC Cancel BC

For billing and payment questions: info@roblox.com
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daylinzeeb is online. daylinzeeb
Joined: 19 Oct 2011
Total Posts: 286
12 Nov 2013 07:27 PM
if you have bought bc with roblox cards it will just end. If paid with a credit card or paypal or what ever you can cancel it so it wonk keep billing you. I think you might have to go to the builders club tab at the top of the screen, and i think you can cancel it there.

I pay with Roblox cards and if you do also dint worry about it.

Otherwise go find out how you can cancel it.
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Luxuriously is not online. Luxuriously
Joined: 07 Sep 2013
Total Posts: 897
12 Nov 2013 07:28 PM
I can't click Cancel!
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YuriAJ is not online. YuriAJ
Joined: 20 Aug 2008
Total Posts: 2736
12 Nov 2013 07:29 PM
Lux, do what Gordon said and e-mail info@roblox.com
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Luxuriously is not online. Luxuriously
Joined: 07 Sep 2013
Total Posts: 897
12 Nov 2013 07:30 PM
I am doing that right now...
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lamaawesome is not online. lamaawesome
Joined: 25 Feb 2011
Total Posts: 27423
12 Nov 2013 07:54 PM
Enjoy your free builder's club, whiney.

-Insert generic signature here-
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