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Re: Error

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Amient is not online. Amient
Joined: 29 Sep 2012
Total Posts: 98
11 Nov 2013 01:56 PM
IM getting an "Error Id=17" on every game i join

Please help
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Amient is not online. Amient
Joined: 29 Sep 2012
Total Posts: 98
11 Nov 2013 02:03 PM
bump
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Amient is not online. Amient
Joined: 29 Sep 2012
Total Posts: 98
11 Nov 2013 02:05 PM
it says " Failed to connect to the game (ID=17)"
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elrod43 is not online. elrod43
Joined: 28 Aug 2012
Total Posts: 807
11 Nov 2013 02:09 PM
It's just your computer/laptop.
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Ravenshield is not online. Ravenshield
Joined: 21 Nov 2007
Total Posts: 4143
11 Nov 2013 02:14 PM
Hi,
"Error Id=17" is a sign of connection problems when ROBLOX has trouble or fails to load online games.

There could be several reasons for it to happen, the most common are
* Firewall,
* Combination of low bandwidth and large game
* Game could contain too many objects for the game to run properly for you.

You can also do several things to prevent this issue. I'll just quickly list them up, but you may head over to the Help-pages under "More" -> Help for more guidance! I added a link to the bottom of my post.

What to Do:
* Make sure you're using a supported browser. Internet Explorer is the most supported, while Firefox, Chrome and Safari are also supported.
* Check your browser's security settings (see the link)
* Check your wireless connection
* Configure your firewall or router (see link)

If you have further problems, you may need to just re-install ROBLOX.


https://roblox.zendesk.com/entries/221896

Ravenshield
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Amient is not online. Amient
Joined: 29 Sep 2012
Total Posts: 98
11 Nov 2013 07:25 PM
Thanks i guess... still havent fixed it..
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Amient is not online. Amient
Joined: 29 Sep 2012
Total Posts: 98
11 Nov 2013 07:30 PM
I tried re-installing i checked the firewall, my connections good, im using chrome..
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Gaintsfan1219 is not online. Gaintsfan1219
Joined: 20 Aug 2011
Total Posts: 1411
11 Nov 2013 07:34 PM
A lot of people get "Error Id=17".

Recommendations:
1) Uninstall & reinstall ROBLOX
2) Check your "Firewall", just to make sure it's allowing ROBLOX to run.
3) You also want to check your internet connection, just to make sure it's strong.
4) It also could just be your computer…

QUESTION:

1) Is it a particular game OR all games?

(If it's a particular game, that game must not be well scripted)

(But, if it's ALL games, I strongly recommend uninstalling & reinstalling ROBLOX. <<< I've also experienced
"Error ID = 17" & once I uninstalled & reinstalled everything was smooth again.)

I hope I at least helped you get an idea on what to do OR even solved your issue.
(Another thing you can do is, email info@roblox.com about your issue they can also give you advice)

Gaintsfan1219
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Amient is not online. Amient
Joined: 29 Sep 2012
Total Posts: 98
11 Nov 2013 07:38 PM
@Gain

I used to play roblox on this same exact computer for many years, and just today it started doing ID=17.

I also checked firewall AND uninstalled already..

and its also EVERY game.
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Gaintsfan1219 is not online. Gaintsfan1219
Joined: 20 Aug 2011
Total Posts: 1411
11 Nov 2013 07:44 PM
@Amient,

Hmm… I've run out of ideas, I had the same problem but, I uninstalled & reinstalled ROBLOX & it helped…
Try contact ROBLOX : info@roblox.com <<< maybe they can possible help…

Gaintsfan1219
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Amient is not online. Amient
Joined: 29 Sep 2012
Total Posts: 98
11 Nov 2013 07:55 PM
I did.. probably gonna take some time to get back to me..
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Amient is not online. Amient
Joined: 29 Sep 2012
Total Posts: 98
11 Nov 2013 08:32 PM
bump
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