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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I GOT HACKED

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LIGHTBOMBS is not online. LIGHTBOMBS
Joined: 24 Jun 2010
Total Posts: 3255
03 Nov 2013 04:41 AM
some of my hats got deleted and somebody changed my blurb !! this happened right now when i opened roblox, i also noticed that my limited items were not deleted or sold because its not possible for me (nbc) to sell them (i lost tbc on 1/11/2013)

hats i lost: Opened Sinister Gift of Autumn
Sinister V
White Fang Mask
The Merry Prankster
Junk O Lantern
Halloween-ie
Cool Moon Shades
Sleepy Owl Friend
Trolladad (GEAR)



PLEASE HELP I CAN GIVE YOU PROOF I BOUGHT THESE ITEMS!
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edu1339 is not online. edu1339
Joined: 02 Apr 2012
Total Posts: 28
03 Nov 2013 04:50 AM
Did you enter any information on an online survey?
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LIGHTBOMBS is not online. LIGHTBOMBS
Joined: 24 Jun 2010
Total Posts: 3255
03 Nov 2013 04:56 AM
no i never did because it is obvious they are scammers
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Agenys is not online. Agenys
Joined: 13 Jul 2008
Total Posts: 131
03 Nov 2013 05:35 AM
Did you figure that out before, or AFTER you clicked on the surveys?
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Theblackstar999 is not online. Theblackstar999
Joined: 20 May 2012
Total Posts: 153
03 Nov 2013 05:43 AM
As the guy above was saying, before or after? If you realized it after it might be too late.
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lolsalad26906 is not online. lolsalad26906
Joined: 18 Aug 2009
Total Posts: 4039
03 Nov 2013 05:51 AM
Oh dear looks like you have fell victim to a survey

You need to give out more information
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lolsalad26906 is not online. lolsalad26906
Joined: 18 Aug 2009
Total Posts: 4039
03 Nov 2013 05:51 AM
More information about the scam anyway
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LIGHTBOMBS is not online. LIGHTBOMBS
Joined: 24 Jun 2010
Total Posts: 3255
03 Nov 2013 06:41 AM
what??? guys i said i never did a survey EVER
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rustycyborg is not online. rustycyborg
Joined: 20 Feb 2011
Total Posts: 208
03 Nov 2013 06:54 AM
Well, if you have any brothers/sisters, then they could of simply done it. Let's say you went to the bathroom, and didn't lock your computer or something, they could've done it. If you don't have any brothers/sisters, it's most likely you have annoyed someone badly, then they have stolen your account. You should contact a ROBLOX moderator if you think you have truly been hacked.

Rustycyborg.
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AceBloxZero is not online. AceBloxZero
Joined: 09 Oct 2013
Total Posts: 769
03 Nov 2013 07:20 AM
...
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LIGHTBOMBS is not online. LIGHTBOMBS
Joined: 24 Jun 2010
Total Posts: 3255
03 Nov 2013 08:41 AM
yea i have a sister but my sister doesnt play roblox and i sent a message to info@roblox.com
im nice and friendly to people on roblox so i dont think i annoyed anyone..
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overkill99 is not online. overkill99
Joined: 06 Dec 2008
Total Posts: 2821
03 Nov 2013 08:43 AM
ROBLOX will only lecture you on proper security, allow you to secure your account and then leave you on your way.

They will not, have not and do not restore account data and lost items (coming from personal experience).


Ben
Freelance Systems Administrator and Programmer
Student Computer Technician at CompTIA
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pokemonareugly2 is not online. pokemonareugly2
Joined: 09 Jul 2011
Total Posts: 4461
03 Nov 2013 09:58 AM
Did you give out a cookie called ROBLOX SECURITY that might be the case.
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iTRT is not online. iTRT
Joined: 23 Oct 2013
Total Posts: 4362
03 Nov 2013 10:48 AM
I can tell you if you're hacked, but I cannot recover your lost items.

First things first, I will tell you if you're keylogged.

Did you open up and files or pictures sent from someone?
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Theblackstar999 is not online. Theblackstar999
Joined: 20 May 2012
Total Posts: 153
03 Nov 2013 10:49 AM
Well I got nothing on this, the account was probably truly hacked like what happened to 1dev2...
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LIGHTBOMBS is not online. LIGHTBOMBS
Joined: 24 Jun 2010
Total Posts: 3255
03 Nov 2013 02:05 PM
@pokemonareugly2
nope, i know that it was a way to steal accounts
@Theblackstar999
no i never did
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LIGHTBOMBS is not online. LIGHTBOMBS
Joined: 24 Jun 2010
Total Posts: 3255
03 Nov 2013 02:06 PM
woops i meant @iTRT
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iTRT is not online. iTRT
Joined: 23 Oct 2013
Total Posts: 4362
03 Nov 2013 02:46 PM
Refer to this for some help.
http://www.roblox.com/Forum/ShowPost.aspx?PostID=117064326#117083641
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XxAmigosxX is not online. XxAmigosxX
Joined: 22 Oct 2012
Total Posts: 2187
03 Nov 2013 03:09 PM
Hats just don't disappear. You either had an easy pass code or you gave out your account information. That simple.
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iTRT is not online. iTRT
Joined: 23 Oct 2013
Total Posts: 4362
03 Nov 2013 03:27 PM
@Xx, Wrong.

Google what keylog means.

>_>
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unstopableepicyoshi is not online. unstopableepicyoshi
Joined: 15 Jun 2012
Total Posts: 354
03 Nov 2013 03:47 PM
Have you ever said your gmail?
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foreverpower is not online. foreverpower
Joined: 05 Feb 2011
Total Posts: 5578
03 Nov 2013 04:02 PM
They only way you can be "hacked" is if you

1. Give out account p@ss in a survey, to another player, etc.

2. Give a file from your computer to another user that could contain information from roblox and allow them access to your account

3. Someone guesses your p@ss

4. You forget to log out on a computer your where playing roblox on and someone else uses it

To help prevent someone from gaining access to your account make sure you have a strong p@ss and don't do any of the things above. You should also keep a verified em@il attached to your account so if someone changes your p@ss you can change it back via the link sent to your em@il.
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foreverpower is not online. foreverpower
Joined: 05 Feb 2011
Total Posts: 5578
03 Nov 2013 04:03 PM
The only way to get your account back is if you have a verified email attached to your account or emailing info@roblox.com
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XxAmigosxX is not online. XxAmigosxX
Joined: 22 Oct 2012
Total Posts: 2187
03 Nov 2013 06:56 PM
You have to fall for a keylog buddy.
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LIGHTBOMBS is not online. LIGHTBOMBS
Joined: 24 Jun 2010
Total Posts: 3255
06 Nov 2013 12:37 PM
guys i noticed that ALL of the items i lost are off-sale
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