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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Won't let me upload my shirt texture.

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smash26hotshot is not online. smash26hotshot
Joined: 23 Feb 2010
Total Posts: 5
22 Mar 2010 10:01 PM
I have Builders Club and I use Microsoft Paint to make my shirts on a Windows Vista computer, but when I try to upload my shirt texture it says: "ERROR: We were unable to create the requested item. Please verify that you are using a valid texture template and try again." Please help!
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kjet is not online. kjet
Joined: 31 Jul 2008
Total Posts: 5618
23 Mar 2010 01:22 AM
ypu might not have got the template the right way, heres some instructions

ok go to create (shirts or pants it dosnt matter you can use both for either) then click on the part that says pants(or shirts) template, after that right mouse click the template and press, save as

NOTE: you CANNOT i repeat CAN NOT just copy and paste it wont work!
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smash26hotshot is not online. smash26hotshot
Joined: 23 Feb 2010
Total Posts: 5
23 Mar 2010 11:17 PM
OK Thank you.
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wolfy2648 is not online. wolfy2648
Joined: 26 Jun 2011
Total Posts: 3
23 Aug 2011 05:59 AM
yeah same, it does that with me and i get really frustrated
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wolfy2648 is not online. wolfy2648
Joined: 26 Jun 2011
Total Posts: 3
23 Aug 2011 06:03 AM
i did that and it still says "we are unable to use this please try again" or something like that. i still wont let me. they havent banned making it or something have they?
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Siemaer is not online. Siemaer
Joined: 25 Jun 2011
Total Posts: 21
23 Aug 2011 07:58 AM
I used to have that problem. I figured out it was because I saved my pictures as the wrong image format. You may want to check and see if what you're saving your shirts as are compatible with ROBLOX. I suggest using .PNG format, myself.
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dedbat is not online. dedbat
Joined: 24 Nov 2010
Total Posts: 7
08 Oct 2011 04:19 PM
I tried to do that it wouldn't let me please PM (Personal Message) me an answer, because I do not go through ROBLOX forums frequently.
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Silver760 is not online. Silver760
Joined: 21 Feb 2011
Total Posts: 12
25 Nov 2011 06:49 PM
NOT WORKING
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pokemaster2287 is not online. pokemaster2287
Joined: 07 Jun 2010
Total Posts: 17
15 Nov 2012 06:12 PM
Hey! Thanks! I had the same problem, but you helped solve it. Thanks man.
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ShinEunJun is online. ShinEunJun
Joined: 15 Jun 2012
Total Posts: 3
01 May 2013 04:32 AM
i did the same thing but it wont work
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bluebigZ is not online. bluebigZ
Joined: 24 Jun 2012
Total Posts: 10
05 May 2013 01:03 PM
IT'S NOT WORKING FOR ME!!!!! I HAVE DONE EVERYTHING RIGHT TOO!!!!
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bellosom is not online. bellosom
Joined: 10 Aug 2007
Total Posts: 2
10 May 2013 07:47 PM
OK, what's happening here is that the pixels MUST be 585x559 or else it won't work. Check the info and make sure it's size is 585x559, and if it isn't then figure out how to adjust it.
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mccalster09 is not online. mccalster09
Joined: 14 Feb 2012
Total Posts: 401
02 Jul 2013 07:15 PM
thanks bellosom i had same problem and what you said worked
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callmekico is not online. callmekico
Joined: 30 Sep 2011
Total Posts: 17
11 Oct 2013 09:39 AM
I tried the same thing, pixels, save then paint all of it doesn't work. I have spent a ton of time making my clothes and now I can't upload them.
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snazzycupcake is not online. snazzycupcake
Joined: 01 May 2014
Total Posts: 2
29 Jun 2014 09:48 PM
what do you mean you cant copy paste
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chrisdog1111 is not online. chrisdog1111
Joined: 27 Apr 2013
Total Posts: 25
05 Jul 2014 05:17 PM
Guys i had a PNG and i made the shirt and it says Uploaded Failed. Did you use the template? and i made it on a template and its PNG
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alexis4156 is not online. alexis4156
Joined: 07 Sep 2013
Total Posts: 1
11 Jul 2014 01:52 AM
This is kind of late, but, I also have a problem with this. I was to upload a shirt and it always says 'content deleted'. Its REALLY annoying!

How do I upload my shirt?
It's nothing inappropriate.
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XxFineByMe101xX is not online. XxFineByMe101xX
Joined: 20 Jul 2012
Total Posts: 1
02 Aug 2014 04:50 PM
Ok so for me I try to
Upload my shirt but It says Upload Failed. Did you use the Template.
But I did also I used Paint I named it and I also am trying to find were I can put the pixels in too so if you can PLEASE help me Also you can PM me XxFineByMe101xX or Reply on here : ) Please Help me I need it im a nub...
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Johnnya101 is not online. Johnnya101
Joined: 30 Dec 2012
Total Posts: 5140
07 Aug 2014 11:28 AM
Thanks Bellosum it worked :D Everyones saying it has to be 585x595 but its really 585x559.
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skyewillow is not online. skyewillow
Joined: 27 Oct 2013
Total Posts: 1
12 Aug 2014 04:50 AM
Hi , I got BC like two days ago, I make my stuff on paint and I made a shirt and it worked and it worked with pants to but now I make new more clothes it's says error did you use the template when I am and I am for the right things it's bugging me as I wanna make clothes any help ?
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mrexpert1 is not online. mrexpert1
Joined: 14 Aug 2014
Total Posts: 38
04 Nov 2014 10:51 AM
I'm having the same problem to, it says something like 'Upload failed, Did you use the template?'. I did, it's PNG. (Don't say to me its because you don't have BC as I'm doing it on a group). Can someone please tell me how yo change the pixels. Thanks. (Please PM me, at: mrexpert1.
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teagandonnelly is not online. teagandonnelly
Joined: 10 Aug 2011
Total Posts: 7
19 Feb 2015 05:40 PM
Yeah, everything that I try to upload with is right size, right format and everything, and then I waste my time, saying "Upload failed. Did you use the template?" and I'm like I USED THE TEMPLATE FOR 2 HOURS COME ON
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JackTheMan0429 is not online. JackTheMan0429
Joined: 07 Dec 2014
Total Posts: 15
19 Feb 2015 06:48 PM
same thing is happening to me teag idk what is going on i copy/paste my shirts and i do the steps right then it says ERROR UPLOADING SHIRT DID YOU USE TEMPLATE YES I DID I COPIED THE TEMPLATE THEN TRIED TO UPLOAD IT
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HighoffPancakes0 is not online. HighoffPancakes0
Joined: 12 Apr 2013
Total Posts: 8
21 Feb 2015 11:57 AM
Save the template, changed the pixels, used Paint, still can't upload!? WHY IS THAT
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mrexpert1 is not online. mrexpert1
Joined: 14 Aug 2014
Total Posts: 38
04 Mar 2015 01:35 PM
Use this website to resize it: http://resizepic.com
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