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Re: Boku not working?

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imawall100 is not online. imawall100
Joined: 07 Jul 2013
Total Posts: 540
06 Sep 2013 12:03 PM
I tryed to buy ROBUX from my mobile.
I used the Portugal option because I live there
But I can't buy it.
So, what's the problem?
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smiley599 is not online. smiley599
Joined: 23 Jan 2010
Total Posts: 21869
06 Sep 2013 12:06 PM
On the "Where can I use Boku Mobile Billing?", ROBLOX isn't there. Or am I missing something?
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imawall100 is not online. imawall100
Joined: 07 Jul 2013
Total Posts: 540
06 Sep 2013 12:09 PM
Is it? :(
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Arbolito is not online. Arbolito
Joined: 26 Aug 2011
Total Posts: 1403
06 Sep 2013 12:09 PM
It should work as long as your Phone account is set up to allow for charges from BOKU.

If your phone has restrictions on purchases that might prevent the transaction from happening. Are you doing this from the Purchase Pages here or trying to do it from the BOKU website?

If you can't get it to work, contact BOKU and see if there is a problem there with your account, and contact ROBLOX Customer Service at info@roblox.com to see if there's anything they can tell you.
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imawall100 is not online. imawall100
Joined: 07 Jul 2013
Total Posts: 540
06 Sep 2013 12:10 PM
@arbolito

I'm doing the purchase from here.
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Arbolito is not online. Arbolito
Joined: 26 Aug 2011
Total Posts: 1403
06 Sep 2013 12:27 PM
Check with BOKU and see if there's some block on the account and not check with info@roblox.com and see if they can help.
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