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| 06 Sep 2013 12:03 PM |
I tryed to buy ROBUX from my mobile. I used the Portugal option because I live there But I can't buy it. So, what's the problem? |
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smiley599
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| Joined: 23 Jan 2010 |
| Total Posts: 21869 |
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| 06 Sep 2013 12:06 PM |
| On the "Where can I use Boku Mobile Billing?", ROBLOX isn't there. Or am I missing something? |
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Arbolito
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| Joined: 26 Aug 2011 |
| Total Posts: 1403 |
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| 06 Sep 2013 12:09 PM |
It should work as long as your Phone account is set up to allow for charges from BOKU.
If your phone has restrictions on purchases that might prevent the transaction from happening. Are you doing this from the Purchase Pages here or trying to do it from the BOKU website?
If you can't get it to work, contact BOKU and see if there is a problem there with your account, and contact ROBLOX Customer Service at info@roblox.com to see if there's anything they can tell you. |
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| 06 Sep 2013 12:10 PM |
@arbolito
I'm doing the purchase from here. |
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Arbolito
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| Joined: 26 Aug 2011 |
| Total Posts: 1403 |
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| 06 Sep 2013 12:27 PM |
| Check with BOKU and see if there's some block on the account and not check with info@roblox.com and see if they can help. |
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