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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Mac Studio Issues

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Romul is not online. Romul
Joined: 08 Mar 2009
Total Posts: 597
26 Aug 2013 10:39 PM
I'm sure the ROBLOX staff is already diligently and restlessly working on this issue already, but I figured I would just put a little notice out there.

For Mac users (Only I Assume) the Studio is currently 'broken'. Once someone using a Mac attempts to open up a game or just the Studio alone, the Studio quits automatically.

This is the error:

RobloxStudio quit unexpectdly.

Click Reopen to open the application again. This report will be sent to Apple automatically.

>Comments

Show Details OK Reopen

I'm no expert but from what I read in the details, it says that Thread 4 crashed. Here is the issue it gives for Thread 4:

Thread 4 Crashed:
0 com.googlecode.google-breakpad 0x0638eef7 google_breakpad::ExceptionHandler::UninstallHandler(bool) + 127
1 com.googlecode.google-breakpad 0x0638fc24 google_breakpad::ExceptionHandler::WaitForMessage(void*) + 394
2 libsystem_c.dylib 0x9498c5b7 _pthread_start + 344
3 libsystem_c.dylib 0x94976d4e thread_start + 34

Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x067d74a0 ebx: 0x0638ee86 ecx: 0x00000000 edx: 0x067d74a0
edi: 0x00000e07 esi: 0x00000001 ebp: 0xb0206cc8 esp: 0xb0206c80
ss: 0x00000023 efl: 0x00010202 eip: 0x0638eef7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x067d74d0
Logical CPU: 2

I hope I was able to help in any way possible. Yes, I am put back slightly on my projects, but hopefully the update that was added will be worth it once the Studio is fixed.

Thanks ROBLOX!
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Romul is not online. Romul
Joined: 08 Mar 2009
Total Posts: 597
29 Aug 2013 09:15 PM
-Bump

It has been over three days now and the issue has not been resolved. This is VERY annoying. I expected ROBLOX would fix the issue the following day. This has put many Mac users on hold.
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Aerolus is not online. Aerolus
Joined: 05 Sep 2011
Total Posts: 847
29 Aug 2013 10:05 PM
"This has put many Mac users on hold."

Works fine on my school laptop. (Macbook Pro)
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