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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: My account's been stolen.

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Cherrychonga is not online. Cherrychonga
Joined: 06 Feb 2012
Total Posts: 649
11 Aug 2013 07:33 AM
I had accidentally installed a virus yesterday that I didn't know was a virus. When the virus was fixed, I tried logging into my account, and it said the p@ss didn't match. I sent a request to reset my p@ss, and someone verified their account with my account. When I tried to reverse this, it said it was invalid. I don't know what to do.
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NetStart is not online. NetStart
Joined: 27 Jul 2013
Total Posts: 416
11 Aug 2013 09:45 AM
lol fail
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rgdawso is online. rgdawso
Joined: 02 Aug 2012
Total Posts: 75
11 Aug 2013 09:49 AM
Then somebodys got to ban him
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RubberUnderwear is not online. RubberUnderwear
Joined: 21 Feb 2013
Total Posts: 25
11 Aug 2013 09:51 AM
His account and all his things that he worked hard for were stolen, and all you can post is "lol fail"?

Get out.
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JAZZDOWN12 is not online. JAZZDOWN12
Joined: 22 Apr 2012
Total Posts: 935
11 Aug 2013 10:21 AM
1235
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will3032840 is not online. will3032840
Joined: 03 Aug 2009
Total Posts: 138
11 Aug 2013 10:25 AM
"Re: My account's been stolen.
Posted: 08-11-2013 07:45 AM
lol fail"
Just so you know how much of a dumb person jazzdown12 is, I will keep this post here so He cannot delete it!
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Xemonz is not online. Xemonz
Joined: 13 Mar 2013
Total Posts: 513
11 Aug 2013 10:29 AM
Email ROBLOX at **info@roblox.com**
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RubberUnderwear is not online. RubberUnderwear
Joined: 21 Feb 2013
Total Posts: 25
11 Aug 2013 10:45 AM
He told me that he emailed them. Twice.
Still no response, he says.
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NetStart is not online. NetStart
Joined: 27 Jul 2013
Total Posts: 416
11 Aug 2013 12:04 PM
lol fail?
lo lfail downloading fake stuff, being noob
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epicmaster7101 is not online. epicmaster7101
Joined: 26 Feb 2013
Total Posts: 1720
13 Aug 2013 07:35 AM
This happened to me. What I did was keep pressuring ROBLOX via E-m@il, saying things like "Someone else is enjoying the benefits I have worked hard for" and "Get it back!". (You know, things like that).
When you first made your account, you had to verify your e-m@il. Make sure you include that e-m@il when getting in touch with ROBLOX.
That's all I can do to help. Good luck.
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JAZZDOWN12 is not online. JAZZDOWN12
Joined: 22 Apr 2012
Total Posts: 935
13 Aug 2013 07:37 AM
@Epic, that happened to me, aswell but I was a noob then and made a false email address, qq so I made this account.
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epicmaster7101 is not online. epicmaster7101
Joined: 26 Feb 2013
Total Posts: 1720
13 Aug 2013 07:37 AM
Additionally, DON'T download ANY viruses that are related to ROBLOX.
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epicmaster7101 is not online. epicmaster7101
Joined: 26 Feb 2013
Total Posts: 1720
13 Aug 2013 07:38 AM
@JAZZ
O-kay.
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MaxuimMax is not online. MaxuimMax
Joined: 02 Aug 2013
Total Posts: 3527
13 Aug 2013 07:38 AM
[ Content Deleted ]
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JAZZDOWN12 is not online. JAZZDOWN12
Joined: 22 Apr 2012
Total Posts: 935
13 Aug 2013 07:38 AM
LOL.
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JAZZDOWN12 is not online. JAZZDOWN12
Joined: 22 Apr 2012
Total Posts: 935
13 Aug 2013 07:38 AM
I mean @Epic, LOL.
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epicmaster7101 is not online. epicmaster7101
Joined: 26 Feb 2013
Total Posts: 1720
13 Aug 2013 07:39 AM
I didn't know what to say.
e.e
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88Toxm88 is not online. 88Toxm88
Joined: 15 Dec 2010
Total Posts: 2790
13 Aug 2013 08:05 AM
If you've ever bought BC with a credit card (or anything from Roblox with a credit/debit card) you can get your account back for sure by telling them your card info. Demanding them VIA email to give you your account back isn't actually doing to do much good unless you can PROVE that it's your account.
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epicmaster7101 is not online. epicmaster7101
Joined: 26 Feb 2013
Total Posts: 1720
13 Aug 2013 08:19 AM
That's a good point.
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ednas02 is not online. ednas02
Joined: 25 Nov 2012
Total Posts: 236
13 Aug 2013 08:23 AM
heard of playing minecraft
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epicmaster7101 is not online. epicmaster7101
Joined: 26 Feb 2013
Total Posts: 1720
13 Aug 2013 08:28 AM
....
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MicroSpecV is not online. MicroSpecV
Joined: 27 Jun 2012
Total Posts: 1978
13 Aug 2013 08:39 AM
Is the virus a .exe virus? If it is, then yes, it has been a sort- of common issue, I even ran a virtual PC found the virus, which was a .exe virus that attacks documents, files and vital files and information. I got it from a ROBLOX ad which was linked offsite to another site, and experienced massive lag afterwards. Things to look out for: a lot of lag in the PC, unknown extensions and files, new programs installed, and weird pop ups and warnings.
Cheers,
~Micro
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