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Re: Help with Possible Bug

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iceywind is not online. iceywind
Joined: 10 Aug 2009
Total Posts: 4424
10 Aug 2013 09:32 AM
Dear ROBLOX,
Every time I try joining a game, it will kick me out of the server and close the window. I have no idea what the issue is, whatsoever. If you could please help out, because I'm host training today for my war clan; ETR. I really need to be there, and I would appreciate it if this bug could get fixed.

Thanks,
-iceywind, founder of ETR
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eTempest is not online. eTempest
Joined: 23 Jul 2011
Total Posts: 3704
10 Aug 2013 09:35 AM
You probably want to contact info@roblox.com

You might also want to post this in the "Help (Technical and Account Issues)" forum as they have more experience with these problems.

All I can think of is uninstalling ROBLOX then reinstalling it.
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iceywind is not online. iceywind
Joined: 10 Aug 2009
Total Posts: 4424
10 Aug 2013 09:37 AM
Also, my ROBLOX Studio 2013 isn't working now; and it's frozen now. Now, I have another problem that I might want to resolve.

-iceywind, founder of ETR
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Sherknock is not online. Sherknock
Joined: 07 Oct 2012
Total Posts: 31628
10 Aug 2013 09:37 AM
I'd try re-installing ROBLOX and deleting some disc space so that you have more room to run ROBLOX.
Or try info@roblox.com
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iceywind is not online. iceywind
Joined: 10 Aug 2009
Total Posts: 4424
10 Aug 2013 10:14 AM
My resolution worked, I saw a WORM file inside of the ROBLOX folder; I think it's from robloxplayer.com

-iceywind, founder of ETR
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jtfriend137 is not online. jtfriend137
Joined: 19 Jul 2010
Total Posts: 1960
10 Aug 2013 10:15 AM
lol y u download from thar
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CoolNerdyDomo is not online. CoolNerdyDomo
Joined: 03 Nov 2012
Total Posts: 2784
10 Aug 2013 10:16 AM
@iceywind

You have a virus/

ツCoolnerdydomoツ ✄6/3/12✄
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iceywind is not online. iceywind
Joined: 10 Aug 2009
Total Posts: 4424
10 Aug 2013 10:21 AM
@jtfriend137, I didn't download it from there, I just went to the webpage; that's all.
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iceywind is not online. iceywind
Joined: 10 Aug 2009
Total Posts: 4424
10 Aug 2013 10:22 AM
@CoolNerdyDomo, it was just a WORM file; I terminated it for good.
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jtfriend137 is not online. jtfriend137
Joined: 19 Jul 2010
Total Posts: 1960
10 Aug 2013 10:29 AM
I don't think the worm came from that site
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iceywind is not online. iceywind
Joined: 10 Aug 2009
Total Posts: 4424
10 Aug 2013 10:33 AM
We're not for sure - but I haven't downloaded any viruses lately. If I would've, then AVG would've been set off.
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jki is not online. jki
Joined: 23 Aug 2008
Total Posts: 4629
10 Aug 2013 10:35 AM
Check your security, run scans frequently. Make sure you're not key logged.
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iceywind is not online. iceywind
Joined: 10 Aug 2009
Total Posts: 4424
10 Aug 2013 10:36 AM
@jki, thanks for that suggestion! I just got out of a key logger and a trojan virus!
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jtfriend137 is not online. jtfriend137
Joined: 19 Jul 2010
Total Posts: 1960
10 Aug 2013 10:37 AM
I've heard robloxplayer is an official mirror site made by ROBLOX
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iceywind is not online. iceywind
Joined: 10 Aug 2009
Total Posts: 4424
10 Aug 2013 10:39 AM
Probably true, but I don't think ROBLOX owns that website.
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