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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Downloading Roblox

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AngelicAngelDragon is not online. AngelicAngelDragon
Joined: 29 Jul 2012
Total Posts: 434
13 Jul 2013 10:37 PM
So i am on my mom's computer and she has Windows xp.I go on ROBLOX and I need to download it to play a game. I start to download it and go through the long process. Then it finishes, and takes me back to the games page. I click on the game I want to go to then it wants me to download it all over again. Help?
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Gaomon94 is not online. Gaomon94
Top 50 Poster
Joined: 22 Oct 2007
Total Posts: 74936
13 Jul 2013 10:39 PM
Can you provide more information?
I'm running Windows XP myself on this machine and have had no significant issues with entering games besides things due to my machine and its parts.

What browser are you using? Roblox browser? Firefox? Internet Explorer? Chrome?
What games prompt the download? All of them? Just a few?
Is Roblox installed completely?
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AngelicAngelDragon is not online. AngelicAngelDragon
Joined: 29 Jul 2012
Total Posts: 434
13 Jul 2013 10:41 PM
Firefox.
All.
Yes.
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Gaomon94 is not online. Gaomon94
Top 50 Poster
Joined: 22 Oct 2007
Total Posts: 74936
13 Jul 2013 10:43 PM
Alright. Let's see if it's something up with your version of Roblox. Maybe you're on an old version and it wants to download the new client.

Launch Roblox Studio and see if you can enter a game that way. If not, something may have gone wrong when you were installing or another issue that I'm not aware of.
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Gaomon94 is not online. Gaomon94
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Joined: 22 Oct 2007
Total Posts: 74936
13 Jul 2013 11:00 PM
Did this help?
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mach9 is not online. mach9
Joined: 27 Feb 2010
Total Posts: 1318
13 Jul 2013 11:05 PM
I have same windows as you, and same problem
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Gaomon94 is not online. Gaomon94
Top 50 Poster
Joined: 22 Oct 2007
Total Posts: 74936
13 Jul 2013 11:07 PM
@Mach
Can you provide more info.
I still think trying to load a place via Roblox Studio is a good thing to try too.
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Timothythedude is not online. Timothythedude
Joined: 17 Aug 2008
Total Posts: 226
13 Jul 2013 11:43 PM
I agree with Gaomon. If that fails, try *shudders* Internet Explorer. The old Roblox was basically a window with Internet Explorer running under it. It was one of the first browsers which didnt require Roblox Player to launch a game. Might be worth giving it a shot.
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