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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Does Anyone Else have this Issue?

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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 07:45 PM
Hello,
I don't know if this is me specific or if anyone can help. So, back a week ago, Studio refused to open because of a Win32 application problem. I tried an uninstall, but nothing would uninstall. Instead, I installed the newest version of ROBLOX over the old one. This corrected the Win32 error, however it made a new one. I can play games now fine. However, when I try and open Studio, A black command Promt screen pops up with a message saying the file is an Illegal Inswtruction. I assume it is a firewall preventing the launch of Studio, but I don't know if it is Windows or The McAffee Firewall I also run. Help please!!!! I've spent over 4 hours fixing this. I also use Windows 7 and Chrome ass a browser.


Thanks,
Dust
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swordfights100 is not online. swordfights100
Joined: 18 Aug 2010
Total Posts: 2528
03 Jul 2013 07:46 PM
If you edit that part, that means they can track you down and put a pentally on you for "hacking" IT happend to me before.
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swordfights100 is not online. swordfights100
Joined: 18 Aug 2010
Total Posts: 2528
03 Jul 2013 07:47 PM
But, when that happens ,you have basically found ROBLOX's mainframe, that also happend with me, but with minecraft, did this pop up: Do not edit these unless permission given..?
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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 07:52 PM
No it is completely blank i have no clue what I did. I also can't type anything in it. It is like the prompt you'd open from the start menu.
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swordfights100 is not online. swordfights100
Joined: 18 Aug 2010
Total Posts: 2528
03 Jul 2013 07:53 PM
Ah, if you could edit, that would be a major mistake anyways, well, try clearing your cookies, shut down computer ,wait a few minutes, re download roblox and everything should reset, if this doesn't work, idk.
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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 07:57 PM
bump
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sonic44844 is not online. sonic44844
Joined: 17 Jun 2009
Total Posts: 339
03 Jul 2013 08:01 PM
Hello SirDust, I understand your problem and I think I know 2 issues to the problem. They might not all work since it never happened to me but it's more likely to work.

Issue 1: First of all, I know your OS is a 32-Bit(Since win32), which means that you need to download a 32-Bit file of ROBLOX Studio.

Issue 2: Access your harddrive where you downloaded ROBLOX ( Most likely C:/ ), click on the ROBLOX Folder and then Right-Click the latest version of ROBLOX. Then you should see Properties after Right-Clicking it, click it. Then, you should see a tab saying "Previous Versions", restore the file and then open ROBLOX Studio from that same file. It will update it again and it might work back again!

I hope this helped, if it still does it, contact me and I will actually look deeper to help you.

-sonic44844, Technical Support and Account Issues Helper-
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sonic44844 is not online. sonic44844
Joined: 17 Jun 2009
Total Posts: 339
03 Jul 2013 08:03 PM
I forgot one more issue that is quite simple, run ROBLOX Studio as the Administrator (The kind of blue and yellow shield)

-sonic44844, Technical Support and Account Issues Helper-
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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 08:03 PM
Good Idea, I've tried that in a way, but not exactly ill give it a shot. Thanks!
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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 08:04 PM
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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 08:15 PM
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sonic44844 is not online. sonic44844
Joined: 17 Jun 2009
Total Posts: 339
03 Jul 2013 08:15 PM
Sorry for being glued to your thread but, did my issues work?

-sonic44844, Technical Support and Account Issues Helper-
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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 08:21 PM
No problm, and I'm just testing now, Stand-by.
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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 08:22 PM
Unfortunately, Nothing worked. Thanks a lot though that was helpful. I'll try some more. I'll post if and when I fix it check every now and again.
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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 08:27 PM
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sonic44844 is not online. sonic44844
Joined: 17 Jun 2009
Total Posts: 339
03 Jul 2013 08:29 PM
SirDust, I will look further to fix your problem as soon as my brother will get off my windows laptop. (I am foruming on my Mac)

-sonic44844, Technical Support and Account Issues Helper-
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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 08:30 PM
Sounds good, thanks. Like I said, I've spent 4-5 hours trying everything I can thinik of and nothing works.

Dust
Technical Support (Not Really, I don't work for Roblox, I just like helping!)
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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 08:44 PM
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SirDust is not online. SirDust
Joined: 22 Apr 2012
Total Posts: 725
03 Jul 2013 08:49 PM
Any other Ideas? I am pretty advanced in this stuff, but it has completely stumped me.


Dust
Technical Support (Not Really, I don't work for Roblox, I just like helping!)
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angryguy2012 is not online. angryguy2012
Joined: 28 Oct 2012
Total Posts: 94
03 Jul 2013 09:46 PM
Pretty sure that other guy had something to do with a different thread with instructions about this
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