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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Builder's Club Issue

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Pokemantrainer is not online. Pokemantrainer
Joined: 21 Feb 2011
Total Posts: 328
02 Jul 2013 09:06 PM
Yesterday, a little over 24 hours ago, My builder's club expired. When I found out I had lost my builder's club(by joining a game and seeing an advertisement),I immediately set out to get it back. I found on my builder's club page that all builder's club options, along with TBC and OBC, had been Grey. I asked on ATR right afterwards about the issue and some of them told me to wait 24 hours. 24 hours later and I can still not get my builder's club back.
Does anyone have a clue what's going on? Website Problem or Account problem?
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Pokemantrainer is not online. Pokemantrainer
Joined: 21 Feb 2011
Total Posts: 328
02 Jul 2013 09:07 PM
The settings the payment was on was monthly if it helps.
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awesomebuttkickeralt is not online. awesomebuttkickeralt
Joined: 17 Oct 2012
Total Posts: 131
02 Jul 2013 09:08 PM
It's prob a glitch with your computer or whateves just wait a couple of days or try to reboot your computer.
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Pokemantrainer is not online. Pokemantrainer
Joined: 21 Feb 2011
Total Posts: 328
02 Jul 2013 09:10 PM
@awesome
I've tried using another computer and it still didn't work.
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awesomebuttkickeralt is not online. awesomebuttkickeralt
Joined: 17 Oct 2012
Total Posts: 131
02 Jul 2013 09:14 PM
Maybe you should wait a couple of days or try getting roblox studio or idk check your wifi?
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angryguy2012 is not online. angryguy2012
Joined: 28 Oct 2012
Total Posts: 94
02 Jul 2013 09:16 PM
When did this happen to you anyways?
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Pokemantrainer is not online. Pokemantrainer
Joined: 21 Feb 2011
Total Posts: 328
02 Jul 2013 09:17 PM
@angry
Lost builder's club Yesterday, and right afterwards I go to it back via payment, but I am unable to due to all the options for account upgrade being grey and not clickable.
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angryguy2012 is not online. angryguy2012
Joined: 28 Oct 2012
Total Posts: 94
02 Jul 2013 09:20 PM
Well,maybe it''s an account issue.I'm able to purchase any type of BC.Not sure what is causing it though.This requires more research :I
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Pokemantrainer is not online. Pokemantrainer
Joined: 21 Feb 2011
Total Posts: 328
02 Jul 2013 09:39 PM
"Your subscription to the Builders Club Account Upgrade is automatically renewed every month."
Apparently it's supposed to be renewing my Builder's club Every month. For some reason it's not working, which is why everything is grey and it's not letting me change anything.
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MrNicNac is not online. MrNicNac
Joined: 29 Aug 2008
Total Posts: 26567
02 Jul 2013 09:52 PM
You'll need to wait 3-5 days before you can get it to renew again.
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tehPhatRabbitPhalt is not online. tehPhatRabbitPhalt
Joined: 08 Jul 2012
Total Posts: 18
02 Jul 2013 10:03 PM
If you used credit card, if it was your moms, maybe she canceled it at the bank or something dude, same happened to my other account. I had renew every month, and maybe my mom canceled it.
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