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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: The wierdest account issue

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superbear00 is not online. superbear00
Joined: 20 Sep 2011
Total Posts: 66
26 Jun 2013 06:17 PM
Hello fellow Robloxians, I am in need of your aid with my windows 8 Toshiba laptop. The problem with the laptop working ROBLOX isn't that it wont load games (guest mode works fine) but that it will not allow me to log onto any account and nor will it allow me to make a new one. This has been going on for 4-5 monthes, and since this is a revitivally new laptop, it has only logged onto roblox for 1-3 monthes. This means that I have logged onto roblox on that computer before and it will no longer work now. I have tried the following things to try and log in: Exitting roblox and re-entering it really quickilly, uninstalling and reinstalling it, spamming "log in", waiting 2-3 monthes before trying again. If anyone was faced with a similar problem and has a solution, or people who have an idea on what the problem is, please post on this forum or contact me by Pm with this link: http://www.roblox.com/User.aspx?submenu=true. NOTE: My windows 8 toshiba has encountered the babylon search and delta search virus, and when I rid the computer of the virus it shortly reapeared again once I tried to log in, and ever since it has not been working. If you think this relates to the problem and you have a solution, please post or Pm me.
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superbear00 is not online. superbear00
Joined: 20 Sep 2011
Total Posts: 66
26 Jun 2013 06:19 PM
Also, the problem isn't the account since I can log onto other computers, it's just the computer that wont log onto any account.
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lushpopcornchicken is not online. lushpopcornchicken
Joined: 27 Mar 2010
Total Posts: 3337
26 Jun 2013 06:20 PM
They are fixing it

http://www.roblox.com/Forum/ShowPost.aspx?PostID=102915711
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ToxicSpikez is not online. ToxicSpikez
Joined: 30 Apr 2011
Total Posts: 677
26 Jun 2013 07:36 PM
Try using a different web browser for now,
I suggest using Fire Fox or Google Chrome.
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lushpopcornchicken is not online. lushpopcornchicken
Joined: 27 Mar 2010
Total Posts: 3337
26 Jun 2013 07:41 PM
I'm using google chrome, but it's not working,

Then again, mabye its google chrome causing the issue
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popularfire is not online. popularfire
Joined: 05 Feb 2011
Total Posts: 5013
26 Jun 2013 08:41 PM
How are you using your account right now.

^

What the nerds suggest
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superbear00 is not online. superbear00
Joined: 20 Sep 2011
Total Posts: 66
27 Jun 2013 12:00 AM
I am using firefox, although I have never considered nor tried google chrom. The computer i am typing on is old and cannot load roblox while the one that can load roblox cannot log into roblox. However I am using the same browser that I am using now (firefox) on my toshiba. I waited for windows 8 updates to fix it but no luck. I am beginning to think that the babylon search virus might be causing it and it is nearly impossible to uninstall once it has installed itself onto your laptop. However I have some doubt over that thought because if it is babylon it is only effecting roblox log-in and not anything else.
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superbear00 is not online. superbear00
Joined: 20 Sep 2011
Total Posts: 66
27 Jun 2013 05:35 PM
Also lushpopcornchicken, it isn't about it not loading certain pages. It will load every single page on roblox OTHER then me logging in. Plus this has been an ongoing problem for at least 4 monthes.
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superbear00 is not online. superbear00
Joined: 20 Sep 2011
Total Posts: 66
30 Jun 2013 03:08 PM
Also people I see that there are a few people that are viewing this but yet not replying to it. Once you read the opening post please please PLEASE try to post a solution, since I am tired of playing in guest mode on my other computer |:| And for the people who've already posted please keep following this forum and offering solutions. It is also fine if people just throw around ideas as long as it isn't something that I already mentioned that I tried already.
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Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
30 Jun 2013 03:21 PM
First, get an antivirus. If you go paid, get Kaspersky. It's really good. If you want something free, try malware bytes antimalware. Also, download rkill/iexplore and run that. After that, run the website in compatibility mode.
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Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
30 Jun 2013 03:22 PM
And don't use firefox. It's slower than chrome and more buggy. I know this from experience.
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HawkEyed94 is not online. HawkEyed94
Joined: 18 Jul 2012
Total Posts: 255
30 Jun 2013 03:37 PM
If it won't log you into your account... how'd you post this?

~HawkEyed94
The Commander Of D.S.T.
Join today!
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superbear00 is not online. superbear00
Joined: 20 Sep 2011
Total Posts: 66
30 Jun 2013 03:46 PM
Thank you Z007 for your suggestion, I wouldn't have come up with it myself in a decade. I will try this hopefully successful solution right away :)
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superbear00 is not online. superbear00
Joined: 20 Sep 2011
Total Posts: 66
30 Jun 2013 03:50 PM
And Hawkeyed, read more carefully on what the problem is before you post useless replies on this forum ^_^
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superbear00 is not online. superbear00
Joined: 20 Sep 2011
Total Posts: 66
10 Jul 2013 05:27 PM
The computer is broken now, because the c key stopped working and I need that key to log-in. I sent back the computer with the warrenty to be fixed, so maybe they will also give it a diagnose. But until then, this forum is closed.
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superbear00 is not online. superbear00
Joined: 20 Sep 2011
Total Posts: 66
14 Nov 2013 10:16 PM
Scratch this forum, the computer is TOAST. Forum closed.
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maxjelly is not online. maxjelly
Joined: 18 May 2013
Total Posts: 8344
14 Nov 2013 11:13 PM
HOw it broke?
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bauabaalt is not online. bauabaalt
Joined: 17 Oct 2012
Total Posts: 10420
15 Nov 2013 12:18 AM
lol..

//:[ʜʀ] ᴄᴇɴᴛᴜʀɪᴏɴ ᴏғ ɪғ ᴀɴᴅ ᴛʜᴇ ᴏғғɪᴄɪᴀʟ 6,337,880,131sᴛ ʜᴜᴍᴀɴ \\:
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ExlusiveHSPI is not online. ExlusiveHSPI
Joined: 10 Feb 2013
Total Posts: 1311
15 Nov 2013 05:18 AM
I had those toolbar viruses :/
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