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Re: What the heck ROBLOX?!?! (GronorTheElf)

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punks1 is not online. punks1
Joined: 09 Feb 2009
Total Posts: 1822
03 Jun 2013 02:21 PM
I give full Credit to GronorTheElf for this post/forum

What the heck ROBLOX?!?!
Posted: 05-31-2013 07:55 PM
TL:DR Version: ROBLOX said that ex-BC members would get a place cap of 5, but haven't done that yet. When I contacted them about it, they sent a copy and paste response that answers NOTHING of what I wanted to know. Read the entire post to see the details.


A few weeks ago, a forum was posted saying that ex-BC members would be getting a place limit of 5. I was extremely angry before this about losing all my places because I had gotten BC PURELY for that reason; More places. When I heard this, I stopped being angry. I figured it was a fair compromise that'd take place within 2 weeks according to ROBLOX admins.

*Over 2 weeks later*
I start wondering what's taking ROBLOX so long. I decide to look at the forum post again, figuring I may have misread the timeframe. I go to check it, and it's been taken down. Not really sure why, but I wait another week.

*Over 3 weeks later*
I'm fed up with it. I send an email to ROBLOX, trying to figure out what's taking them so long. This is what ensued.
___________________________________________________
-From Me-
In a forum post posted by an admin at the beginning of the month, shortly
after the Ex-BC place robbery, I read that Ex-BC players would be given a
total of 5 active places over the course of the next two weeks. It's now
been over 3 weeks. Also, when I check the forum post stating that, I see
it's been removed. What the heck ROBLOX? You lie to your users?

Not to mention that it's been mentioned in old blog posts, you said that
we'd keep our places forever. Care to explain yourselves now ROBLOX?
Because right now, you're in a checkmate.

http://blog.roblox.com/2007/08/builders-club-is-here/
"If you decide to cancel your membership, or let it expire you will retain
all 10 of your places."
___________________________________________________
-From ROBLOX-
Hi there Gronor,

Thank you for contacting us. I know many people are asking for ROBLOX to go back to the way it used to be. But many people also really like the new changes. It might seem challenging at first when things change.

If you have an idea about how to make ROBLOX better, please post your idea on our Suggestions and Ideas forum.

Here is the link: http://www.roblox.com/Forum/ShowForum.aspx?ForumID=21

Thank you,

Joe
Customer Service
ROBLOX
___________________________________________________
-From Me-
Quit giving me these copy and pasted replies. You COMPLETELY avoided my question. Your customer service has proven over and over again to be some of the worst out there. Admit it. You are all wanting more and more money. Servers lag because you don't have enough powerful servers to compensate for the traffic ROBLOX has. You took the places to force builders to buy BC every month. And I can guarantee that you posted that forum post saying Ex-BC users will have a place cap of 5 just to calm down those who were upset. Checkmate ROBLOX.
~GronorTheElf
___________________________________________________
Note that the reply I received is the EXACT response I got in a previous email to ROBLOX that I sent shortly after I lost all my places. Since ROBLOX cares nothing for their users, it's going to take a lot more than just me to get this fixed. If ROBLOX is ever going to float stably again, we need to band together and GET ROBLOX TO FIX THESE ISSUES! Keep this thread active so we can GET a response, and GET these problems fixed!


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punks1 is not online. punks1
Joined: 09 Feb 2009
Total Posts: 1822
03 Jun 2013 02:25 PM
bump
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robloxking240 is not online. robloxking240
Joined: 19 Aug 2010
Total Posts: 7049
03 Jun 2013 02:42 PM
They can't just say that and instantly make the ex-BCers get 5 places.
It takes time to code it.
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punks1 is not online. punks1
Joined: 09 Feb 2009
Total Posts: 1822
03 Jun 2013 02:49 PM
But they should keep their word.
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punks1 is not online. punks1
Joined: 09 Feb 2009
Total Posts: 1822
06 Jun 2013 01:23 PM
Bump X20
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goldpeople is not online. goldpeople
Joined: 09 May 2009
Total Posts: 2236
06 Jun 2013 01:27 PM
Wow.
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ethanfireeyes is not online. ethanfireeyes
Joined: 27 Feb 2011
Total Posts: 5373
06 Jun 2013 01:28 PM
You don't get it. It takes TIME. Just wait.
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jonno999 is not online. jonno999
Joined: 24 Mar 2011
Total Posts: 5100
06 Jun 2013 01:28 PM
tl;dr to the tl;dr version
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punks1 is not online. punks1
Joined: 09 Feb 2009
Total Posts: 1822
06 Jun 2013 01:29 PM
They said 2 weeks Now its been almost a mouth So saying Wait? No Action must be taken.
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MassiveMotion is not online. MassiveMotion
Joined: 04 Jun 2013
Total Posts: 143
06 Jun 2013 01:31 PM
It's hard to estimate things when you're a developer. How do I know? I am a developer myself, and I always underestimate. xD

Just allow some more time, be patient.
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punks1 is not online. punks1
Joined: 09 Feb 2009
Total Posts: 1822
06 Jun 2013 01:32 PM
Hpmh Bc Lifetimers.
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Amenst is not online. Amenst
Joined: 04 Jun 2013
Total Posts: 21
06 Jun 2013 01:43 PM
Though their customer service is admittedly horrendous, this update will likely be put into effect in time. Until then, stay patient, and keep your cool.

ʌ·mɪnst
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sassle12 is not online. sassle12
Joined: 26 Sep 2009
Total Posts: 2382
06 Jun 2013 01:57 PM
They need to get better customer service end of.
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milocricket is not online. milocricket
Joined: 01 Apr 2011
Total Posts: 1776
06 Jun 2013 01:59 PM
What customer service? Oh, you mean the bots?
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randy295 is not online. randy295
Joined: 14 Mar 2009
Total Posts: 26637
06 Jun 2013 02:17 PM
ROBLOX Dont make Me(Ex-BCER 2 times,Ex-TBCer 1 time) And other Ex-BCers wait alot
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corbinthegeek90 is not online. corbinthegeek90
Joined: 27 Oct 2010
Total Posts: 671
06 Jun 2013 02:20 PM
I am a OBCer But I support for all those lost epic games!
#BringbackNBCplaces
#Hate
#Hatenewupdates
#Robloxhatesus
#Raig
#Rage
#Memad
~My Action Is Verified~
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yoshdude44 is not online. yoshdude44
Joined: 07 Dec 2009
Total Posts: 1831
06 Jun 2013 02:38 PM
Be patient. There are more things that they must take into account other than this. Reality must come before virtuality.
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SurfKing12 is not online. SurfKing12
Joined: 23 Jun 2011
Total Posts: 7935
06 Jun 2013 02:39 PM
@Thread creator

A much better idea would be to bump my friend Gronor's post.
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bigdaddy92 is not online. bigdaddy92
Joined: 17 Jan 2010
Total Posts: 1684
06 Jun 2013 02:46 PM
It doesn't take that long to code it. It's a simple feature...

They probably just reconsidered the update.

-bigdaddy92
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